Compass Group
Lounge Manager - Auckland International Airport
- Posted Today
- On Site
- Full Time
Location
Auckland
Job Description
- Full time, Permanent Position + Wellness Plan + EAP Services
- Competitive Wage + Discounted Goods & Services + Employee Value Proposition
- Training + Development Programs + Career Development opportunities
He angitūtanga / The opportunity:
Join our as a Lounge Manager at one of the prestigious Lounges in Auckland International Airport , where you'll curate an unparalleled experience of refined luxury, ensuring every aspect of the lounge operates at the highest standard expected by our esteemed client. This role demands a leader who exemplifies excellence, seamlessly managing both Front and Back of House teams to deliver flawless service and operational precision.
Ko o kawenga / Your responsibilities:
- Lead and manage people, developing and promoting training for staff, and ensuring compliance with food safety procedures.
- Manage contracts to provide services, understanding the scope of work required, and maintaining consumer satisfaction.
- Develop and implement staff rosters, manage finances within a budget, and identify opportunities to increase revenue.
- Plan and manage events, including preparing catering concepts, operational plans, and displaying food items.
- Ensure compliance with OHS, Environment, and Food Safety legislation, and manage client services associated with the facility.
He kōrero mōu / About you:
- Hotel, airline and hospitality management experience needed.
- In-depth understanding of Occupational Health, Safety, and Environment principles.
- Strong commercial acumen with the ability to manage a budget.
- Proven experience in managing successful teams and forming productive relationships with clients and individuals from diverse backgrounds.
- Working knowledge of workplace regulations, including agreement requirements.
- NZQA Food Handling Certificate (Units 167 & 168) and experience in contract management are desirable.
Nga painga / Benefit & Perks:
- Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
- Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
- Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
- Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.
- Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
- Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools are available.
Mo matou / About us:
- We are New Zealand's leading and largest food and support services provider across multiple industries.
- Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, and ESS manage these industry sectors.
- We specialize in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
- Our people are awesome, they breathe life into our brands and make great things happen!
- Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
- We are an equal-opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
- Successful candidates will be able to pass pre-employment checks satisfactorily.
- Applicants for this position should have NZ residency or a valid NZ work visa.
Don't miss out on this unique opportunity - Click 'Apply' Now!
For any recruitment queries, please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz
Great People, Real Opportunities
Desired Hard Skills
- Leadership
Desired Soft Skills
- Team Management
- Customer Service Orientation
- Problem-Solving Skills
- Food Safety Knowledge
- Financial Acumen
- Operational Management
Job Schedule
- Shift Work