Lounge Manager - Auckland International Airport, Auckland

Compass Group

Lounge Manager - Auckland International Airport

  • Posted Today
  • On Site
  • Full Time
Location

Auckland


Job Description

  • Full time, Permanent Position + Wellness Plan + EAP Services
  • Competitive Wage + Discounted Goods & Services + Employee Value Proposition
  • Training + Development Programs + Career Development opportunities


He angitūtanga / The opportunity:

Join our as a Lounge Manager at one of the prestigious Lounges in Auckland International Airport , where you'll curate an unparalleled experience of refined luxury, ensuring every aspect of the lounge operates at the highest standard expected by our esteemed client. This role demands a leader who exemplifies excellence, seamlessly managing both Front and Back of House teams to deliver flawless service and operational precision.

Ko o kawenga / Your responsibilities:

  • Lead and manage people, developing and promoting training for staff, and ensuring compliance with food safety procedures.
  • Manage contracts to provide services, understanding the scope of work required, and maintaining consumer satisfaction.
  • Develop and implement staff rosters, manage finances within a budget, and identify opportunities to increase revenue.
  • Plan and manage events, including preparing catering concepts, operational plans, and displaying food items.
  • Ensure compliance with OHS, Environment, and Food Safety legislation, and manage client services associated with the facility.


He kōrero mōu / About you:

  • Hotel, airline and hospitality management experience needed.
  • In-depth understanding of Occupational Health, Safety, and Environment principles.
  • Strong commercial acumen with the ability to manage a budget.
  • Proven experience in managing successful teams and forming productive relationships with clients and individuals from diverse backgrounds.
  • Working knowledge of workplace regulations, including agreement requirements.
  • NZQA Food Handling Certificate (Units 167 & 168) and experience in contract management are desirable.


Nga painga / Benefit & Perks:

  • Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
  • Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
  • Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
  • Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.
  • Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
  • Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools are available.


Mo matou / About us:

  • We are New Zealand's leading and largest food and support services provider across multiple industries.
  • Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, and ESS manage these industry sectors.
  • We specialize in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
  • Our people are awesome, they breathe life into our brands and make great things happen!
  • Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
  • We are an equal-opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
  • Successful candidates will be able to pass pre-employment checks satisfactorily.
  • Applicants for this position should have NZ residency or a valid NZ work visa.


Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries, please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz

Great People, Real Opportunities


Desired Hard Skills

  • Leadership

Desired Soft Skills

  • Team Management
  • Customer Service Orientation
  • Problem-Solving Skills
  • Food Safety Knowledge
  • Financial Acumen
  • Operational Management

Job Schedule

  • Shift Work

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