NetYourJob
Customer Support
- Posted 2d ago
- On Site
- Full Time
Location
Auckland
Job Description
Please Quote Reference Number 11118
- Varied role for someone who loves helping people
- Opportunity for Health & Safety role
- Work for an innovative industry leader
Sage Doors is a Kiwi-family owned business; we pride ourselves on manufacturing the coolest cabinetry doors in NZ!
We have an excellent opportunity to join our team on the North Shore.
This is a varied role which will involve supporting customers, doing general admin tasks, helping process orders & following up - it involves a lot of interaction with customers & the rest of the team, so a positive, can-do, upbeat attitude is a must!
The successful candidate will have an outgoing personality and desire to provide exceptional service to our customers. You'll probably come from a technical, customer experience or sales background; however, that's not a must!
You may also have previous experience in a Health & Safety Officer role, but this is not essential.
This role includes:
- Customer Service - phone, email, in-showroom
- Supporting sales team to support customers, as required
- General admin tasks (processing orders, replying to emails, invoicing etc)
- Providing technical support to customers
- Monitoring & following up urgent orders
- We're looking for someone who is a quick learner, is willing to learn our industry, and loves helping people.
- Opportunity for role to include Health & Safety administration (depending on skills)
The successful candidate will:
- Be based in or around North Shore, Auckland
- Be experienced in a customer support role
- Have excellent attention to detail
- Have strong communication skills
- Hold strong core values, including honesty
- Have outstanding personal presentation, in-person and via phone
- Have a passion for helping others
- Know how to navigate a computer quickly & learn new programs
- Have experience in working efficiently and creating systems
- Love meeting new people and making their day
- Be fluent in English (written and verbal)
This is a full time position.
Sound like you? Apply now through the online application form.
Please note: Successful applicants will be required to pass pre-employment and ongoing drug/alcohol screening.
Sage Doors
Please Quote Reference Number 11118
Hard Skills Required
- Customer Service
- Order Processing
- Administration
- Technical Support
- Health & Safety (Optional)
Soft Skills Required
- Communication
- Attention to Detail
- Problem-Solving
- Adaptability
- Positive Attitude
Benefits and Perks
-
🅿Free Parking
-
⏰Flexible Work
Job Schedule
- Shift Work