About the Business

We're a small, eco-friendly cleaning & property management company nestled in the stunning Wanaka, Otago. We pride ourselves on delivering exceptionally high-quality service to residential and short-term rental properties. We're a passionate team dedicated to maintaining pristine spaces while minimizing our environmental impact. 🌎

About the Role

As our Wanaka based Cleaning Manager, you'll be a key player in ensuring the smooth and efficient operation of our cleaning services and short-term accommodation properties. You'll oversee a team, manage schedules, maintain quality control, and contribute to the overall success of our growing business. This is a hands-on role requiring strong leadership and organizational skills within a beautiful and unique environment. This is still a hands-on role, so must be physically fit and happy to help make beds, vacuum, mop, etc while ensuring the rest of the crew meets our standards. This is a permanent full-time role of a minimum of 30 hours per week Monday-Sunday

The Role Will Involve

• Travel within the Wanaka greater area to properties as needed
• Supervising, mentoring, and working alongside a cleaning team, ensuring consistent high standards are met. 👨‍👩‍👧‍👦
• Developing and implementing efficient cleaning schedules and procedures in alliance with our standards. 🗓️
• Following and creating new SOPs for the team to follow based on our current standards
• Maintaining inventory of cleaning supplies and equipment along with all business expenses. 🧴
• Budgeting and rostering within acceptable wage cost percentages weekly and seasonally.
• Marketing to obtain new clients seasonally when needed to be able to meet minimum contracted hours for all local employees
• Conducting regular quality checks of completed cleaning tasks while training staff when anything isn't up to our standard. 👀
• Addressing client concerns promptly and professionally both regarding regular clients and short-term guests. 🗣️
• Ensuring adherence to eco-friendly cleaning practices. 🌿
• Collaborating with the property management team to ensure seamless service delivery while fixing any issues and complaints that come up including nights and weekends. 🤝

Benefits and Perks

• Work in the breathtaking natural beauty of Wanaka. 🏔️
• Be part of a small, friendly, and supportive team. 🤗
• Contribute to a sustainable and environmentally conscious business. ♻️
• Opportunity for professional growth and development within a growing company. 🚀

Skills, Qualifications, and Experience

• Hands-on cleaning experience in luxury style properties
• Proven experience in a cleaning management role.
• General business knowledge on writing a roster in accordance to budgets, keeping records of business expenses, and ability to adapt to daily changes in schedules in most efficient ways possible.
• General equipment maintenance knowledge with cleaning equipment and also basic maintenance of household fixtures and appliances when needed
• Strong leadership and team management skills with experience in training.
• Excellent organizational and time management skills including but not limited to spreadsheets, calendar organization, and payroll.
• Knowledge of eco-friendly cleaning products and practices.
• Exceptional attention to detail and high standards of cleanliness with the ability to spot and correct any issues caused by the cleaning team before the job is complete.
• Excellent English communication and interpersonal skills as we deal directly with both regular clients and short-term guests.
• Valid full NZ driver's license. 🚗

Please apply on here or send CV to PS@ThePropertyService.co.nz