Please Quote Reference Number 99196

• 30 - 40 hours per week with flexibility
• Immediate start available
• Dynamic and growing company

About Us

Capital Precut Solutions is a leading supplier of high-quality frames and trusses for the construction industry. With a commitment to excellence, we are dedicated to providing innovative solutions and outstanding service to our customers.

We are currently seeking a detail-oriented and motivated Customer Services Administrator to join our dynamic team.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and in-person, providing accurate information regarding our frame and truss products.
• Process customer orders, including order entry, tracking, and helping to ensure timely delivery.
• Coordinate with production and logistics teams to resolve customer issues and ensure smooth operations.
• Maintain customer records, ensuring accurate and up-to-date information in the system.
• Assist with customer complaints or concerns professionally, finding effective solutions to maintain customer satisfaction.
• Provide administrative support to the sales and production teams as needed.
• Send customer quotes and other relevant documentation.

Qualifications:

• Previous experience in customer service or administration, preferably in the construction or building materials industry.
• Strong communication and interpersonal skills, with a customer-focused attitude.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite and experience with CRM or similar systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of frame and truss products is a plus but not essential - full training will be provided.

Why Join Us?:

• Competitive salary and benefits package.
• Flexible hours, 30 - 40 hours per week.
• Opportunity to work with a friendly and supportive team.
• Ongoing training and career development opportunities.
• A dynamic and growing company offering long-term career prospects.

If you're passionate about delivering outstanding customer service and have the skills to thrive in a fast-paced environment, we'd love to hear from you. APPLY NOW online with an up to date CV and Cover Letter.

Please Quote Reference Number 99196