We are recruiting outbound Customer Service champions for Madison’s workforce in Te Rapa, Hamilton. You will be employed by Madison working closely with our team onsite.
As part of a team specifically set up for this busy season, you will be responsible for providing excellent customer service and support to New Zealanders. This 3-month temporary role will have a tangible impact on the community and give you an excellent opportunity to gain experience in the public sector.
A typical day for you will involve:
Contacting customer via outbound calls to confirm details and update records
Entering data into multiple databases accurately
Managing files and documentation in a timely manner
Processing documents and e-correspondence
Details of the assignment:
Starting 20 January 2025 until 11 April 2025
Paying $28.30 per hour + 8% holiday pay
Full-time, Monday – Friday 11:30am to 8pm
Working in an office environment
Full training and support during your assignment
We’re looking for applicants who:
Have strong attention to detail and accuracy
Can provide a high level of customer service
Have excellent communication skills
Have Strong computer literacy
Are flexible/adaptable and able to think on their toes
Take pride in their work
Show initiative, curiosity, and a proactive approach to work
Are reliable and have good time management and punctuality
Able to work in a team and independently
Benefits:
Great experience supporting a well-known organisation
Continuous support from your Madison consultant
Receive discounts at Specsavers and Lumino
Sound like you or someone you know? Want to know more? Want to apply for this role? (Yes!)
Click APPLY and secure your spot with our awesome team! We are working through the holidays, so have your phone handy! We will be contacting suitable applicants as they apply.
