Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

As we continue this growth journey, we have an exciting opportunity for a proactive and experienced Contract Manager to join our Mobility team.

What You'll Be Doing | Mō te Tūranga

As Contract Manager, you’ll be responsible for managing and maintaining commercial contracts with business partners, ensuring they deliver exceptional service. You will collaborate closely with the Service Delivery, Customer Experience, and performance standards and Health & Safety teams to manage compliance, resolve issues, and ensure contractual obligations are met efficiently and in line with NZAA values.

You’ll play a key role in contract lifecycle management, from negotiation through to renewal, while also helping assess risks and support pricing strategies. Additionally, you will support research into new suppliers and contribute to developing policies and processes to ensure the successful management of commercial contracts.

About You | Mōu

Strong communication skills, attention to detail, and a collaborative approach are essential for success in this role. You’ll bring proven experience in contract management (including contract negotiation/procurement) with relevant industry knowledge, ideally within the service delivery sectors. You should be familiar with CRM platforms and have the ability to demonstrate sound judgment, resolve conflicts, and make informed decisions based on data is essential.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.