Milford Sound - Customer Service Consultant, Milford Sound

RealNZ

Milford Sound - Customer Service Consultant

  • Posted 2w ago
  • On Site
  • Full Time, Fixed Term Contract
Location

Milford Sound


Job Description

Don't just visit the Eighth Wonder of the World, LIVE it!

Piopiotahi has a magic which draws people to visit and experience the wonder firsthand. Imagine this being on your doorstep! We have the opportunity for a sales genius to join our team and make Milford Sound home! We are on the search for an engaging and genuine sales champion, someone who can ensure that all our guests receive amazing service as they - check in, purchase a ticket for our cruise, enquire about other experiences within our business, or selling some of our amazing retail before heading out of Milford Sound.

You will be organising daily manifests for vessels, completing bookings for flights on fixed wing or helicopter to Queenstown on the daily & working closely with the vessel Team Leaders to ensure they have all correct documentation for departures.



We are looking for someone who is:

  • A proactive communicator and can anticipate guest's needs while optimizing sales opportunities
  • Good at managing their time effectively and is a master of multi-tasking
  • Good at remaining unflappable and calm when under pressure



What's in it for you?

  • Subsidised accommodation in Milford Sound
  • 10 days on, 4 days off roster, allowing for plenty of time to explore.
  • Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!



Real people, real places, real experiences. Welcome to the Real Office.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our office environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.



How to apply

Click Apply to be taken to our careers page.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.


Hard Skills Required

  • Sales Proficiency
  • Booking Management
  • Cruise Coordination
  • Documentation Preparation
  • Multi-Tasking

Soft Skills Required

  • Communication
  • Time Management
  • Customer Service
  • Problem Solving
  • Calm Under Pressure

Benefits and Perks

  • 🚶
    Ease Back to Work
  • 🛂
    Visa Sponsorship
  • Work-Life Balance Support
  • 💚
    Counselling Services
  • 🧕
    Inclusive Workspace
  • 🍇
    Fruit Box
  • 🏘
    Work from Home
  • 🧠
    Mental Health Workshops
  • Flexible Work
  • 🎉
    Employee Discounts and Rewards
  • Gender Transition Support
  • 🤱
    Extended Parental Leave
  • 📈
    Professional Development
  • 💻
    Company Supplied Technology
  • 🌿
    Wellness Program
  • 🏥
    Subsidised Health Insurance
  • 📣
    Referral Bonuses

Job Schedule

  • Shift Work

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