Job Title: Factory Operations Manager - Tauranga (BOP)
Location: Tauranga, BOP

About the Role:
We are seeking an experienced and dynamic Factory Operations Manager to lead a well-established manufacturing operation in Tauranga. You'll be at the helm of a busy, high-performing team, driving performance, operational efficiency, and customer satisfaction. As a key part of the leadership team, your role is pivotal to ensuring the factory operates smoothly, exceeds performance targets, and contributes to the growth of the business.

Key Responsibilities:
Leadership & Management:

• Lead and manage daily operations of the factory, ensuring the team is aligned with company goals.
• Ensure the factory operates efficiently, with a focus on quality, on-time delivery, and safety.
• Develop and maintain a strong culture of continuous improvement using Lean methodologies.
• Build and lead a high-performance team, ensuring staff are engaged and trained for success.
• Conduct regular one-on-one meetings with key staff to drive performance and address any concerns.
• Oversee the factory's financial performance, ensuring budget and cost control are adhered to.

Customer Relationship Management:

• Maintain strong relationships with key customers, ensuring high satisfaction and quality service.
• Support the sales team with customer issues or difficult situations as required.

People & Culture:

• Focus on getting the right people in the right roles, ensuring staff are trained and supported.
• Lead by example in fostering a positive and inclusive company culture that promotes teamwork, motivation, and respect.

Apply HR processes and address performance issues as necessary, in line with company policies.
Health & Safety:

• Act as the Branch H&S Officer, ensuring the team adheres to all health and safety guidelines.
• Ensure regular safety audits and training are conducted and address any safety concerns promptly.

Financial Oversight:

• Take responsibility for the financial performance of the factory, ensuring profitability and effective budget management.
• Monitor production costs and ensure spending is within approved budgets.

Key Requirements:

• Proven experience in a factory or manufacturing management role, ideally in operations.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Hands-on experience with Lean principles and continuous improvement techniques.
• Excellent communication skills with a focus on customer service and team collaboration.
• Strong financial acumen with the ability to manage budgets and drive profitability.
• A commitment to health and safety practices and continuous improvement.
• Ability to thrive under pressure and manage multiple priorities effectively.

KPIs:

• DIFOTIS (Delivery in Full, On Time, In Spec) at 90% (with a stretch target of 96%)
• Productivity target of 64%
• Net profit target of 6%

Personal Attributes:

• Ability to work to deadlines and manage pressure effectively.
• Strong decision-making and problem-solving skills.
• High integrity and professional conduct.
• Positive attitude and a strong work ethic.
• A willingness to learn and adapt to new systems and challenges.

How to Apply:
If you're a proven leader with a strong background in factory operations and a passion for continuous improvement, we want to hear from you. Apply now and take the next step in your career!