Call Centre And Customer Service, Auckland

Call Centre And Customer Service Jobs in Auckland

1 ... 5 6 7 ... 66
Apply Save

Robert Walters

Senior Fundraising and Events Specialist

  • Posted 1mo ago
  • Hybrid
  • Full Time
Location

Auckland

Job Description

Our client, KidsCan, a leading not-for-profit organisation dedicated to providing essential resources to children in need across New Zealand, is seeking a Senior Fundraising and Events Specialist. This role is integral to taking KidsCan’s fundraising activity to new heights, supporting the delivery and execution of their fundraising and events strategy.

The successful candidate will have the opportunity to work in a positive and enjoyable work environment, where respect and value for all people are paramount. They will also be part of a team that is passionate and dedicated to making a difference for Kiwi kids.

What you'll do

As a Senior Fundraising and Events Specialist, you will play an integral role in shaping the future of KidsCan’s fundraising efforts. You will work closely with the Senior Fundraising, Events and Community Manager to deliver large-scale events that maximise revenue. Your strategic mindset will be crucial in developing acquisition strategies that attract and retain fundraising and event participants.

You will also be responsible for cultivating strong relationships with fundraising and event partners, donors and community stakeholders ensuring their retention. One of your key tasks will be leading a major product campaign from planning through to execution. Additionally, you will represent KidsCan at various fundraising and networking events, showcasing your excellent communication skills.

  • Work alongside the Senior Fundraising, Events and Community Manager to support the end-to-end delivery of large-scale events.
  • Develop acquisition strategies and engagement plans to attract and retain fundraising and event participants.
  • Establish and maintain relationships with event partners.
  • Conduct post-event activity analysis and learning's.
  • Lead a major campaign with responsibility for all aspects from planning to execution.
  • Cultivate strong relationships with existing fundraising campaign partners ensuring retention.
  • Support the nurturing of major fundraising relationships.
  • Identify lead opportunities within the fundraising portfolio.
  • Represent the organisation at fundraising and networking events.
  • Manage income and expenditure budgets for fundraising activity.


What you bring:

The ideal candidate for the Senior Fundraising and Events Specialist role will bring a wealth of experience in business development, marketing, PR or related fields. You should have a proven track record of successfully acquiring new business with a focus on driving revenue. Your exceptional relationship-building skills will enable you to engage stakeholders at all levels effectively. A strategic mindset coupled with excellent communication skills will be key in identifying opportunities for growth. You will be skilled in running projects, briefing, planning, executing, and overseeing events, ensuring timelines, budgets, and goals are met.

  • Proven experience in Business Development, Marketing, PR and Events or related field
  • Strong project management capability.
  • Exceptional relationship-building skills with ability to engage stakeholders at all levels
  • Strategic mindset with creative thinking abilities.
  • Strong organisational, time management, prioritisation, and planning capabilities.
  • Strategic mindset with ability to identify opportunities for growth
  • Excellent written and verbal communication skills


What sets this company apart:

KidsCan Charitable Trust is more than just an organisation; it's a community dedicated to breaking down barriers to education for children across New Zealand. Their values underpin how they work together as one team to make a difference for Kiwi Kids. They create a positive and enjoyable work environment for everyone, respect and value all people within and outside KidsCan, and are committed to their cause by being as effective as they can be. They also take care of themselves and others in everything they do.


Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Laura Batchelor-Cook on +64 9 374 7300.

Hard Skills Required

  • Project Management
  • Business Development and Fundraising
  • Event Planning and Execution

Soft Skills Required

  • Relationship-Building
  • Strategic Thinkin
  • Communication

Job Schedule

  • Shift Work

Company Video

Report This Job

Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.