Call Centre And Customer Service, Auckland

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Restaurant Brands

Assistant Restaurant Manager

  • Posted 3w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

0800 83 83 83 - Pizza Hut has the most recognised and widely known number in NZ! Pizza Hut has been in existence in NZ since 1974 - the look and feel of the stores may have changed but making great pizza remains constant. As we continue to experience ongoing success we are looking for great talent to join us here as part of the Restaurant Brands family that operate Pizza Hut, KFC, Carl's Jr. and Taco Bell.

Our Pizza Hut store is in need of an Assistant Restaurant Manager to assist with the day to day running of the store and work with the Restaurant Manager to ensure deliveries go out on time, make sure staff are engaged and trained, customers’ expectations are exceeded and high quality delicious pizzas are being made to our Pizza Hut standard.


As an Assistant Restaurant Manager you will:

  • Provide an excellent level of customer service and drive a customer service culture across the store
  • Be responsible for running shifts and the store in the Managers absence
  • Train and coach staff and drive performance
  • Direct and motivate a team within a busy Quick Service Restaurant (QSR)
  • Be part of ordering, managing wastage and controlling labour costs
  • Assist with the overall running and management of a busy fast food environment


We are looking for people with:

  • Supervisory experience and the ability to lead a team
  • Some business understanding to help with the running of the store
  • Energy, integrity, and drive to succeed
  • Passion to train and coach others
  • Experience within a customer service environment (hospitality or retail would be ideal but is not essential)


What's in it for you:

  • Ongoing training and development including specific in-house programmes
  • Future opportunities to become a Restaurant Manager
  • Being part of an exciting brand that is well known in NZ
  • Salary based on 40 hours worked per week, fixed shifts so you know when you work


Our stores operate late in the evenings and are 7 day trading stores. This role is a salaried 40 hour per week role and there is an expectation that you will need to work across the trading hours to ensure you are across all elements of the business and trading patterns. Please note that we do operate within a fixed shift labour model which means you will have set days and hours to work.

Apply online now if this sounds like a position you are interested in!Team Supervision

Hard Skills Required

  • Leadership
  • Team Supervision
  • Shift Management
  • Cost Control
  • Inventory Management
  • Training & Development

Soft Skills Required

  • Communication
  • Customer Focus
  • Motivation
  • Integrity

Benefits and Perks

  • 🍲
    Meals Provided
  • 📣
    Referral Bonuses
  • ⛑
    Uniform Provided
  • 🍔
    Free Food

Job Schedule

  • Fixed Shift
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

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Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.