Inland Revenue plays a critical role in improving the economic and social wellbeing of New Zealanders. Inland Revenue collects 80% of the Crown's revenue as well as collecting and disbursing social support programme payments and providing the government with policy advice. We are working to make sure: Inland Revenue is responsive in meeting the changing and increasing expectations of government and society. We make it easy for customers to get it right and hard to get it wrong. Society has confidence that appropriate action will be taken against customers who do not comply. Increasingly, paying tax is seen as contributing to society we are professional, approachable, effective and efficient.