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Millennium Hotels and Resorts New Zealand

Receptionist

  • Posted 4w ago
  • On Site
  • Part Time
Location

Rotorua

Salary

$24  -  $26 /hr

Job Description

  • 20 hours per week
  • Meals on duty
  • Discounted hotel rates nationwide


Front Desk. Reception. Officer in Charge of First Impressions? Whatever your title, this could be your moment.

We are Copthorne Hotel Rotorua. Together with Millennium and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We are known for creating memorable guest experiences that start from the moment our guests walk through the door

That's where you come in.

Here’s what you can expect when you join our team:

  • Career development and training opportunities
  • Discounted hotel rates nationwide
  • Meals on duty


Do you need experience?

In this role you will check guests in an out, allocate rooms, promote hotel facilities and handle daily cashiering. Resolving billing queries and guest complaints is also part of the job, so we are looking for someone with poise who can remain professional under pressure.

If you have worked in a hotel front desk role before and know Opera, that would be a distinct advantage. However, we will welcome your application if you have other reception experience and believe you have what it takes to create an outstanding guest moment. You must be fluent in English and love interacting with customers as much as you enjoy efficiently managing their experience.

You must be flexible for shifts that include evenings and weekends. You'll enjoy secure work a minimum of 20 hrs per week, in a friendly team and being part of one of NZ's leading hotel brands. $24 - $26 per hour

If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.

Optional: Please include a Video Cover Letter with your application

674508

Hard Skills Required

  • Guest Check-in/Check-out
  • Room Allocation
  • Opera Software Knowledge
  • Cashiering Procedures
  • Billing and Complaint Resolution

Soft Skills Required

  • Customer Service
  • Problem Solving
  • Professionalism
  • Communication Skills
  • Flexibility

Benefits and Perks

  • 🍲
    Meals Provided
  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🎖
    Long Service Rewards
  • 🏎
    Competitive Salary
  • 📣
    Referral Bonuses
  • 🎉
    Employee Discounts and Rewards
  • ⛑
    Uniform Provided

Job Schedule

  • Includes Weekends
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