Yard And Drive Thru Customer Service, New Zealand

Yard And Drive Thru Customer Service Jobs in New Zealand

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Noel Leeming

Delivery Driver

  • Posted 1w ago
  • On Site
  • Full Time
Location

Queenstown

Job Description

Company Description
Delivering the best in technology and appliances starts with service – and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them – through live demonstrations, the offering of support and advice, and delivering and installing purchases.

Job Description
As delivery driver at our Queenstown Store, you will deliver and install whiteware products to our customers' homes. With this role, often being the last point of contact with our valued customers, you will create a memorable customer experience all the while building a lasting relationship. This role will involve engaging with the customer to determine the best way to bring the product into the home, unpacking and installing the product and removal of old appliances and packaging if requested

You enjoy a fast-paced environment with lots of variety, and you aren’t afraid of digging in hard to get things done. You’re someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you.You thrive on teamwork, and morale is a big priority of yours because you love it when the team is humming. You’re excited about building a career in retail, love our products, and want to share your enthusiasm with our customers. Do you see yourself in one of our uniforms? We do. Try us on for size!

We have two permanent full-time positions available, working Monday to Friday from 8:30 AM to 5:30 PM

Qualifications

  • Full, Clean NZ Drivers License
  • Display a high standard of driving ability and courtesy
  • Excellent Communication Skills
  • Positive, can-do attitude
  • Capable of undertaking heavy lifting, climbing ladders and being on your feet for long periods of time
  • Warehousing experience would be beneficial - not essential


Additional Information

  • Deliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to work
  • Understand the value of creating memorable and meaningful experiences for our customers
  • Follow all customer service policies, including appropriate and efficient escalation of enquiries and/or complaints
  • Demonstrate you are a team player by communicating effectively with others and supporting in any other duties instructed by the Manager
  • Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience
  • Maintain work area to an excellent standard, ensuring it is presentable and functional
  • Be willing and able to participate in heavy lifting throughout the day
  • Be responsible for the safety of yourself, others and the products when driving

Desired Hard Skills

  • Product Knowledge

Desired Soft Skills

  • Customer Service
  • Point of Sale Systems
  • Communication Skills
  • Problem-Solving
  • Team Collaboration

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🤱
    Extended Parental Leave
  • 📆
    Paid Volunteer Leave
  • 🏛
    Fully Paid Jury Service
  • 🧕
    Inclusive Workspace
  • 🏥
    Subsidised Health Insurance
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💳
    Company Discounts
  • 📱
    Discounted Phone or Internet Plans
  • ⛑
    Uniform Provided

Job Schedule

  • Monday to Friday
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