Trade Customer Service Representative, New Zealand

Trade Customer Service Representative Jobs in New Zealand

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Fletcher Steel

Production Team Leader

  • Posted 3w ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

Are you a hands-on leader ready to drive results in a fast-paced production environment? Dimond Roofing, a trusted name in roofing solutions, is seeking a Production Team Leader, working Monday to Friday 7am – 3.30pm, to join our team in Hornby, Christchurch. Your leadership will play a critical role in ensuring we deliver outstanding service and quality to our customers while fostering a positive and safe workplace culture.

About the Role
As a Production Team Leader, you will oversee frontline team members, ensuring production targets are met while maintaining the highest standards in safety, quality, and efficiency. This is a fantastic opportunity to lead a dynamic team, contribute to process improvements, and shape the future of our operations. Responsibilities will include:

  • Champion workplace safety by conducting risk assessments, leading incident investigations, and fostering a safety-first culture.
  • Ensure accurate and efficient operation of production machinery, quality checks, and materials handling to meet customer expectations.
  • Set clear expectations and provide regular coaching/mentoring to your teams to enable them to deliver.
  • Lead your team to deliver operational targets (throughput, safety and quality) ensuring safe and efficient behavior at all times, with SOPs and processes adhered to
  • Minimise controllable labour costs while ensuring we deliver on customer promise.
  • Maximise productivity of our assets and equipment
  • Scrap is kept to a minimum in addition to accurate recording of consumption.
  • Ensure all products are produced in spec and meet our quality standards.
  • Ensure accuracy of customer collection and delivery processes (the right product to the right customer within the right time)
  • Ensure use of consumables is in line with policy and all material is accounted for
  • Ensure regular cycle counting and stocktakes are completed


About You
We’re looking for a motivated leader with strong problem-solving skills and a proactive approach to challenges, as well as:

  • Proven leadership experience in a manufacturing or dispatch environment.
  • Hands-on knowledge of high-volume production machinery and quality assurance techniques.
  • A track record of coaching and developing team members to achieve goals.
  • Excellent communication skills, both written and verbal.
  • Positive, team-oriented attitude, with flexibility to adapt to a changing environment.
  • Results-driven mindset with a focus on achieving production KPIs.


What’s in It for You?

  • Competitive salary and benefits.
  • Opportunities for career growth and professional development.
  • Be part of a supportive and innovative team that values collaboration and excellence.
  • Contribute to an iconic New Zealand brand with a reputation for quality and service.


Join the Dimond Roofing Team Today!
If you’re ready to lead from the front and make a real impact in a competitive and rewarding environment, we want to hear from you. Apply now and take the next step in your leadership journey with Dimond Roofing!

Hard Skills Required

  • Production Machinery
  • Quality Assurance
  • Risk Assessments
  • Cycle Counting
  • KPI Monitoring

Soft Skills Required

  • Communication
  • Leadership
  • Problem-Solving
  • Team Collaboration
  • Adaptability

Benefits and Perks

  • 🛂
    Visa Sponsorship
  • ⛑
    Uniform Provided
  • 💼
    Life Insurance
  • 🧕
    Inclusive Workspace
  • 💯
    Employee Mentoring Program
  • 🧠
    Mental Health Workshops
  • 🅿
    Free Parking
  • 🤱
    Extended Parental Leave
  • 🌿
    Wellness Program
  • 🏥
    Subsidised Health Insurance
  • 🩺
    Health Insurance
  • 🚚
    Relocation Support
  • 🏆
    Performance Bonus
  • 🎉
    Employee Discounts and Rewards
  • ⚧
    Gender Transition Support
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work
  • 📣
    Referral Bonuses
  • ⚖
    Work-Life Balance Support
  • 🎖
    Long Service Rewards
  • 💚
    Counselling Services
  • ☕
    Work Café
  • 🚘
    Travel Reimbursement
  • 🏎
    Competitive Salary
  • 📈
    Professional Development
  • 🏘
    Work from Home
  • 💪
    Physical Health Workshops
  • 💹
    Employee Stock Purchase Plan

Job Schedule

  • Monday to Friday
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