Team Member, New Zealand

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AIT Limited

IT Systems Administrator

  • Posted Today
  • Hybrid
  • Full Time
Location

Auckland


Job Description

About the Business

This is an exciting opportunity to join a dynamic team in Auckland!
Chance to work in a hybrid work environment in a vibrant city like Auckland speaks volumes. This role offers a fantastic chance to contribute to a growing organization and develop your IT career. 🚀

About the Role

The Associate IT Systems Administrator will play a crucial role in ensuring the smooth and efficient operation of our IT infrastructure. This position provides a great opportunity for someone eager to learn and grow within a supportive team environment. You'll be involved in a variety of tasks, contributing to the overall stability and performance of our systems.

The Role Will Involve

  • Develop and implement comprehensive documentation, guidelines, and policies to ensure the efficient operation of servers.
  • Establish and maintain backup and recovery protocols for (value added for SharePoint, OneDrive experience holders) ensuring robust security measures to protect organizational data.
  • Collaborate with security vendors and service providers to analyze, recommend, and maintain security applications for cloud services and on-premise systems.
  • Ensure compliance with service level agreements (SLAs) in vendor partnerships, particularly for SharePoint and OneDrive for Business services.
  • Troubleshoot and resolve IT issues related to server hardware/software malfunctions, workstations, network infrastructure.
  • Provide help-desk support and efficiently manage user onboarding/offboarding processes for SharePoint, OneDrive, and other platforms.
  • Conduct training sessions for users on SharePoint, Confluence, Jira, and OneDrive for Business to maximize platform adoption and effective use.
  • Regularly update, patch, and configure systems, including managing networking equipment (routers, switches, firewalls)
  • Design, implement, and maintain IT solutions across platforms, including Office 365, Azure, and Endpoint Security, ensuring seamless integration
  • Enforce data security policies, manage user access, and ensure compliance with organizational regulations across systems.
  • Troubleshoot, diagnose, and resolve database and SharePoint-related issues while supporting developers and end-users in a collaborative environment.
  • Manage CI/CD Pipelines,Set up processes for automatic testing and deployment of code.
  • Test and troubleshoot servers and database systems and upgrades, addressing issues according to quality standards.
  • Create and update automated test scripts using appropriate tools and frameworks.
  • Incorporate system testing into continuous integration/continuous deployment (CI/CD) pipelines.
  • Conducting routine maintenance tasks like updates, patches, and upgrades.

Benefits and Perks

While specific benefits aren't detailed, the hybrid work style offers a fantastic work-life balance, allowing you to enjoy the best of both worlds! The opportunity to work in Auckland, a city known for its stunning scenery and vibrant culture, is a perk in itself. 🏙️

Skills, Qualifications, and Experience

  • Proven experience in a similar IT Consultant / Support role.
  • Strong understanding of networking concepts
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Experience with Windows Server administration is highly desirable.
  • Bachelor's degree or equivalent qualification and minimum of 4 years of experience in the IT industry.

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!


Hard Skills Required

  • Active Learning
  • Product Knowledge

Soft Skills Required

  • Coordination
  • Customer Management

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