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AWF

Customer Service / Hire Coordinator

  • Posted 1w ago
  • On Site
  • Full Time

Job Description

The Role

New Year, New Career! Was 2024 a year of uncertainty and challenges? Now is the time to take the leap and land your dream job! Start the year strong by joining a company that values your skills, your dedication, and cares about you. It's time to thrive in 2025.

Are you looking for a role with a mix of customer service with a mechanical flavour but without the cold calling? This is a hands-on position where you will dealing with tradies and big machinery.

Key Responsibilities:

Managing the return of construction and civil machinery and equipment. This includes:

  • Meeting customers, overseeing and assisting with the offloading or delivery of equipment
  • Maintaining the awesome customer satisfaction that is already in place
  • Basic mechanical checking, refuelling and reporting any damages
  • Completing post hire paper / computer work
  • Moving the equipment back to their assigned positions
  • Keeping the yard clean, tidy and uncluttered
  • Assisting the Pre Hire Coordinator as required


Benefits:

  • The company invests in staff development - ability to be trained into other roles and get WTR experience
  • Gain experience with a wide range of large modern, high-end commercial machinery
  • Contributing within a small dynamic team
  • Well established company with great job security
  • Work hours are Monday to Friday 7am to 5pm - 47.5 hours per week. Must be able to work overtime if required.


Requirements:

  • Experience dealing with customers or clients
  • Physically fit and able to climb on / under large equipment
  • Excellent spoken and written English including great handwriting
  • Full Class 1 (car) drivers licence is a must
  • Mechanical knowledge or experience
  • Forklift and F, W, T, R licence endorsements and experience would be a bonus
  • Must be living in and be legally entitled to work in New Zealand - NZ / Aust Citizenship or NZ Permanent Residency. Please do not apply if you are not in New Zealand. Position is not suitable for visa sponsorship.


Apply online TODAY with your up-to-date CV and a personalised cover letter detailing why you are interested in the position.

Give me a call if you have any questions - Andrew on 021 949 174.

Hard Skills Required

  • Mechanical Knowledge
  • Class 1 Driver’s License
  • Equipment Handling
  • Paperwork and Reporting
  • Forklift and Endorsements (F, W, T, R)

Soft Skills Required

  • Customer Service Excellence
  • Attention to Detail
  • Problem-Solving
  • Time Management
  • Team Collaboration

Job Schedule

  • Shift Work

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