Support Workers Jobs in New Zealand

What You'll Be Doing | Mō te Tūranga

As our Technical Training Specialist, you will be assisting the Roadservice management team to design, build and deliver training programmes to our automotive frontline staff that will enable them to safely diagnose, advise and provide good learning outcomes to our customers.

• Develop and deliver technical training programs
• Maintain and update training materials and resources
• Conduct regular training sessions and workshops
• Liaise with vehicle manufacturers to stay updated on the latest technology
• Provide technical support to frontline staff
• Contribute to the development of the Road Service Guide

About You | Mōu

• Level 4 Automotive Trade Qualification or equivalent with broad experience in all aspects of vehicle fault diagnosis and repair
• Ability to design and deliver effective training solutions by having strong presentation and facilitation skills
• Ability to adapt training materials to different learning styles
• Strong organizational and time management skills
• Passion for training and development
• A strong Health and safety understanding
• Confidence with Microsoft products and technology
• What We Offer | Ngā āhuatanga kei a mātou
• Free AA Membership for you and your whānau*
• NZAA Super Scheme with employer contributions + discounted insurance
• A day off for your birthday
• Hybrid working arrangement (where appropriate)
• Support with your studies, we pay half your course fees*

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

Internal candidates, please use the internal careers website to apply for this role.