Support Worker Jobs in New Zealand

• Fantastic blend of Legal Administration and proactive debt recovery
• Help Australians on their journey towards financial freedom.
• Career progression on offer for a motivated and switched-on professional

The Company:
Our client is a professional, socially responsible debt collection company, founded on principles of fairness, trust and respect. Their mission is simple, yet powerful – to help Australians get out of debt!

There are many reasons that people fall into debt and being able to receive the support to gain financial freedom, can be life changing. Our client helps people on this journey. Their compassionate, practical approach empowers customers to regain control of their financial future.

The Role:
Due to continued business expansion, they are currently seeking a switched-on Legal Collections Coordinator to join their Tullamarine based collections team. The role blends legal administration with debt collection, where you will prepare and manage legal documentation, as well as engaging with customers to negotiate payment arrangements.

It could suit:
Someone with a collections background, looking to move into a more legal-focused position, or
Someone with legal experience (paralegal) keen to apply their knowledge in a fast-paced collections environment.

The Role in more detail:

• Prepare, and file legal documents in all jurisdictions, including statements of claim, default judgments, enforcement orders and other relevant legal correspondence.
• Proactively contact debtors by phone to negotiate payment arrangements
• Monitor and control legal proceedings to maximise recovery efforts.
• Liaise with external solicitors, court officers, and internal stakeholders to coordinate legal activities
• Ensure all activity complies with all legal and regulatory requirements, industry codes of practice, and company policies throughout the debt recovery process.
• Conduct investigations and skip tracing to locate debtors where required.
• Stay updated on changes in debt recovery laws and best practices.
• Maintain accurate case records, customer communications, and legal documentation
• Contribute to the ongoing improvement of internal debt recovery processes

ABOUT YOU! Must haves!

• Confident communication skills – you’re not afraid to discuss unpaid debt with customers
• Excellent negotiation skills, able to adjust style to different audiences.
• Fast, accurate administration skills.
• Strong organisational skills and the ability to prioritise competing demands.
• A proactive, self-motivated approach – you love achieving results!
• Thrive in an upbeat, fast-paced, high-energy environment
• Strong self-motivation. Proactive! Keen to achieve!

Ideal to have!

• Previous experience in debt collection and/or legal administration
• Knowledge of legal administration processes
• Familiarity with skip tracing techniques
• Awareness of regulatory and compliance requirements in debt collection.

The Rewards

• Competitive salary, plus performance-based bonuses.
• Plenty of training and career development opportunities
• A supportive, professional, and growth-oriented team environment.
• A company culture that genuinely celebrates success — with regular events and team celebrations!
• Work under a passionate management team that values and supports its people.

This is your opportunity to join a reputable and expanding organisation, where your skills will be recognised, developed, and celebrated. If you’re ready to take the next step in your Legal Collections career and want to make a meaningful impact, then Apply Now!

How to Apply: If this sounds like you, send your resume to lisa@kingsrecruitment.co.nz or call to have a confidential chat on 09 600 5155.

Please note that only those shortlisted will be contacted and this will happen within 5 days of your application.