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Madison

Customer Service Representative

  • Posted 4w ago
  • On Site
  • Full Time
Location

Auckland

Salary

$55 k/yr

Job Description

About the role:

Our client is a recognised leader in their niche industry and is currently experiencing exciting growth following the acquisition of a new business.

As a key member of their team, you’ll play a vital role in supporting a diverse range of clients through this transition phase. Your customer service skills will shine as you deliver efficient, high-quality communication across inbound and outbound calls, as well as email correspondence.

Building rapport, resolving customer queries, and ensuring a seamless experience are all part of your day-to-day responsibilities. With the guidance and support of an experienced team leader, you’ll thrive in a dynamic, fast-paced environment handling high call volumes.

Benefits of this role:

  • Team based environment with full training and support provided
  • Immediate start available
  • Competitive base salary with growth opportunities within the business
  • South Auckland location


To be successful in this role you will need:

  • Minimum 1 year of Contact Centre experience
  • Great attitude with a willingness to learn
  • Strong written and verbal and communication skills
  • Ability to build strong relationships with a variety of customers
  • Exceptional customer service skills and a passion for people


If you are ready to take the next step in your career and own your role, then APPLY today. Follow the apply now prompts to submit your resume.

Reference: BH-142124

Hard Skills Required

  • Customer Service Experience
  • Computer Proficiency
  • Familiarity with Procedures and Policies

Soft Skills Required

  • Communication
  • Problem-Solving
  • Adaptability

Job Schedule

  • Shift Work
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