Support Worker, New Zealand

Support Worker Jobs in New Zealand

Ministry for Primary Industries

Support Officer

  • Posted today
  • On Site
  • Full Time
Location

Wellington


Salary

$59.56  -  $69.02 k/yr


Job Description

Kōrero mō te Tūranga - About the Role

Are you an experienced administrator or customer services champ looking for a career in the public sector?

Working within New Zealand Food Safety (NZFS), this is an exciting opportunity to begin or continue developing your career in Government. As part of this role, you will develop knowledge of how the public sector operates and learn all about how Food Safety works within the Assurance Directorate at MPI while also understanding how each area of the business connects.

If you have a passion for building relationships and enjoy contributing to a supportive team, then read ahead.

We are looking for someone who will thrive in a busy environment by providing administrative support with organising meetings, minute taking, dealing with contract and invoices, organising domestic travel and other duties as required.

This role will provide the opportunity to practice existing skills whilst developing new ones as you will work with a diverse range of topics.

Mōu - About You

To be successful in this role you will need excellent relationship management and communication skills. Your ability to think ahead will give you confidence that you will successfully manage multiple priorities and deadlines.

Ideally you will have:

  • An ability to provide administrative support to managers and teams
  • Knowledge of administration and business support systems and processes
  • An ability to deal with multiple deadlines and priorities
  • Strong customer service skills including hospitality and/or contact centre
  • An ability to use reporting tools and to complete data entry
  • Excellent written communication
  • Great energy and drive to work solo and as part of a wider team
  • You do not need to meet all of the role requirements to apply. We offer a breadth of development and learning opportunities and will welcome an application if you think you could make a great fit.


Mō tō mātou Rōpū - About the Team

The Assurance Directorate is made up of five teams: Agricultural Compounds including Veterinary Medicines, Chemical and Microbiological Assurance, Food and Live Animal Assurance, Plant, Wine and Organic Assurance and Systems Audits.

Together we provide an assurance framework that that underpins and enhances New Zealand's export trade in food and fibre.

This includes setting export standards and overseeing systems for certification, verification and monitoring.

You will report to the Team manager Wine Assurance which is a team comprised of Advisers and Senior Advisers. You will be 1 of a small team of 5, working with support officers across New Zealand Food Safety and help support each other if needed.

We encourage a vibrant, diverse and inclusive workplace where difference is championed and we're an employer of choice because of it. We recruit, grow and retain talented, engaged and motivated employees who actively contribute towards an environment where everyone feels welcome and valued.

Mō te Manatū Ahu Matua - About MPI

Our role includes seizing export opportunities for our food and fibre sector, improving sector productivity, ensuring the food we produce is safe, increasing sustainable resource use, and protecting New Zealand from biological risk.

Ngā hua o te mahi i te Manatū Ahu Matua - Benefits of working at MPI

Bi-annual paid eye test and contribution to the costs of corrective lenses/frames
Career development and internal opportunities across the branch and organisation
Mentoring and coaching programmes

Kua rite koe mō tēnei mahi whaitake? - Are you ready to make a difference?

We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori.

We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.

In your cover letter we'd like to know about you, your values, your whakapapa; your interest and motivations for this role; the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.

To view the position description and/or apply online, please click “APPLY FOR THIS JOB” or visit the MPI Careers Site. To apply, you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.

Applications close at midnight on Monday 20th January 2025

If you have any questions about the role, please email Luke.Farrell@mpi.govt.nzSupport Officer


Hard Skills Required

  • Administrative Expertise
  • Data Entry and Reporting
  • Customer Service
  • Knowledge of Business Processes
  • Technical Proficiency

Soft Skills Required

  • Communication
  • Relationship Management
  • Time Management
  • Problem-Solving
  • Team Collaboration

Benefits and Perks

  • Care and Appreciation
  • Flexible Work
  • 💚
    Counselling Services
  • 🚶
    Ease Back to Work
  • 🧕
    Inclusive Workspace
  • 🌿
    Wellness Program
  • 🧠
    Mental Health Workshops
  • 🏎
    Competitive Salary
  • 📈
    Professional Development

Job Schedule

  • Shift Work

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