Support Worker Jobs in New Zealand

Role Overview

Heard is looking for product-minded engineering team leaders and people managers who are relationship-obsessed, drive results and enable their teams to build for technical excellence. As an Engineering Manager at Heard, you will work closely with Engineering Leadership, Product, Design and Business teams to help shape the future of the engineering organization. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team.

Responsibilities:

• Oversees technical implementations, including pull request reviews, to maintain high code quality and alignment with engineering principles.
• Take full ownership of system production operations, ensuring system reliability and monitoring performance with a clear understanding of SLAs.
• Mentor and coach team members to support their career development, skill growth, and overall experience.
• Oversee and manage 1:1s, development, hiring, and performance reviews.
• Foster a culture of retention and engagement by ensuring job satisfaction and alignment with broader career aspirations.
• Adjust team processes to drive efficiency and reduce cycle times.
• Collaborate with Product Managers to ensure consistent estimation, planning, and alignment with project goals.
• Promote a culture of collaboration and positive impact across the entire team and cross-functional partners, including product and design.

Qualifications:

• 3+ years of experience as an Engineering Manager.
• 3-5+ years of experience as a Software Engineer.
• A proven track record of building and influencing and guiding high-performing teams that have successfully delivered business outcomes through technical investments.
• A technical foundation that enables oversight of appropriate technical trajectory.
• A strong product mindset, demonstrated by building effective cross-functional relationships that drive optimal user experiences and build trust with users.
• A history of effective collaboration across teams and functions.
• Prior experience with TypeScript and React is a nice-to-have.
• Familiarity with Fintech or Fintech-related systems and integrations is a plus.
• Experience working with AWS infrastructure is a plus.
• Experience in health-tech or fintech, particularly with user-facing products, is a plus.

What You Get In Return:

• Opportunity to revolutionize the mental health industry and build both relationships and teams that make a tangible impact on our customers and their patients.
• An environment that prioritizes your psychological safety always. We empower team members to be relentlessly curious and act with 100% ownership, believing that we can go the extra mile, together.
• Competitive salary package and benefits, which include flexible PTO, medical coverage, retirement support, and wellness stipends.

$170,000 - $200,000 a year
Heard takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your qualifications, experience, and work location.

Heard is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!