Support Worker, New Zealand

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PlaceMakers

Senior Credit Controller - Support Office

  • Posted 5d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

About the role:
We have a fantastic opportunity for a seasoned credit controller to join the highly efficient team based in our Support Office in Penrose. Reporting to the Credit Team Leader.

As the role will also assume responsibility for withheld payments and resolving disputes, you will need to have the maturity to negotiate and make sound decisions. Your ability to provide solutions for customers must be balanced with confidence, resilience, understanding and a commitment to ensure key financial metrics are met.

  • Providing full end-to-end credit support to assigned PlaceMakers branches
  • Dealing with account queries, account opening, credit checks, payment arrangements and reconciliation, and monthly reporting.
  • Providing credit support across a complex multi-site environment dealing with varied and sometimes complex scenarios and customers
  • Bank allocations and managing the accounts inbox
  • Partnering with the business with the ability to build and foster relationships with genuine passion.


This is a permanent full -time role, offering 40 hours a week, Monday-Friday, based at our Support office in Penrose.

About you:

  • Excellent communication both verbal and written
  • Proven experience in negotiating with customer on credit queries – Firm but fair.
  • Solutions-focused with a positive attitude and genuine desire to make the role your own
  • Organised, deadline-driven and focused on the detail to ensure data accuracy
  • Ideally, you will have around 2-3 years’ credit control experience in the commercial sector.
  • The ability to work at pace and to deadlines


Our Benefits:

  • Competitive base salary and staff-buying privileges
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Women in Sales initiative - a dedicated programme whose core focus is on providing opportunities to women in our network to upskill, learn, grow and achieve their personal and career aspirations.
  • Health & Wellbeing initiatives including an Employee Assistance Programme


Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

Hard Skills Required

  • Credit Control
  • Account Reconciliation
  • Reporting
  • Payment Negotiation
  • Data Accuracy

Soft Skills Required

  • Communication
  • Negotiation
  • Problem-Solving
  • Time Management
  • Resilience

Job Schedule

  • Monday to Friday
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