Support Worker Jobs in New Zealand

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Senior Software Engineer will be directly responsible for designing, developing and unit testing code for Restaurant365’s industry-leading restaurant management platform. This position will play a pivotal role in shaping the technical future of a product used by over 40,000 restaurants nationwide. As a technical leader, you will collaborate with UX, Product, and Engineering teams to design and deliver modern, scalable, multi-tenant SaaS solutions. The Senior Software Engineer will also drive engineering best practices, mentor junior engineers, and champion continuous improvement in development processes.

How you'll add value:

• Write high quality code adhering to the best coding practices as laid down by the company.
• Drive technical design and architecture discussions, ensuring alignment with the company's long-term technology strategy.
• Lead the development of microservice-based platform and contribute to the evolution of our multi-tenant SaaS application.
• Collaborate with globally distributed teams to drive development across time zones, leveraging asynchronous communication to ensure timely delivery.
• Participate in peer code reviews, mentoring engineers and providing constructive feedback.
• Be a mentor / coach to junior staff on best practices and provide implementation oversight and guidance to ensure consistency and quality of design and code.
• Troubleshoot production issues, ensuring timely resolution of platform outages or defects.
• Champion continuous delivery and DevOps practices to ensure fast, frequent, and reliable software releases.
• Work closely with the Product Managers, UX Designers and Principal Engineers to understand requirements and translate them into technical designs and specifications.
• Analyze and document existing systems, reviewing preexisting complex code and providing recommendations to improve performance & maintainability.
• Be the support system of the Architects and Principal Engineers, capable of understanding and contributing to the technical solution from design through to code level. Implement the design / object model laid down by them. Ensure compliance to the design patterns identified by them during development.
• Ensure change and release management processes are followed.
• Keep abreast of latest technology trends and provide recommendations on how new. technologies and processes could help improve the team.
• Know when to communicate and escalate a critical decision.

What you'll need to be successful in this role:

• Detail-oriented, strong organizational skill with ability to meet deadlines
• BS/MS in Computer Science or 2+ years of equivalent experience
• In addition to 6+ years in an engineering position creating code-based solutions and tools
• Fluent in C# and .NET
• Experience with modern software engineering practices and technologies: SQL and no-SQL DBs, Microservices, Design Patterns, CI/CD, Unit Testing
• Experience with enterprise software
• Experience with cloud platforms
• Experience working with APIs
• Experience with distributed version-control systems i.e. Git
• Experience with troubleshooting and diagnosing issues
• Experience in Agile development concepts
• Experience with client-side frameworks and technologies i.e. React, Angular and Bootstrap
• Experience with mobile applications is a plus
• Occasional travel required

R365 Team Member Benefits & Perks

• This position has a salary range of $108,000-$162,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives