Support Officer, New Zealand

Support Officer Jobs in New Zealand

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Downer New Zealand

Technical Support Officer

  • Posted 4w ago
  • On Site
  • Full Time
Location

Ohakea

Job Description

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Job Description
Te kōwhiringa | The Opportunity

Downer holds three (3) Facilities Maintenance and Management Services Contracts with the New Zealand Defence Force (NZDF). This role is based at our RNZAF Ohakea site where you will be responsible for providing technical support and maintenance for Building Management Systems (BMS) in an industrial setting. It is a hands-on role that supports our teams who work on plant monitored and controlled by the Building Management System.

Key responsibilities of the role are:

  • Maintain and repair the control systems of the BMS throughout the site as determined by the manufactures.
  • Ensuring the efficient operation and troubleshooting of BMS.
  • Provide feedback on operational challenges and suggest improvements based on hands-on experience.
  • Working in collaboration and support the NZ Defence Estate Instructure Team undertaking work at Ohakea as directed.


This role requires regular interface with the client, contractors and internal Downer personnel. This role is based at the Ohakea Airforce Base however it is a versatile role in nature, with the requirement to support the overall delivery of Downer’s maintenance contracts and associated tasks.

Nga pūkenga matua | Important Skills

  • New Zealand Certificate in Electrical Engineering Theory and Practice (Trade) (Level 4), and registration with the Electrical Workers Registration Board (EWRB).
  • Minimum 3-5 years’ current experience within the industry, ideally in a maintenance role.
  • Good understanding of Building Management Systems (BMS).
  • Ability to confidently use a device or tablet to record work.
  • Motivated, positive and outcome orientated.
  • Strong verbal and written communication skills to interact with stakeholders, team members, and clients.
  • Ability to effectively prioritize tasks, meet deadlines, and handle competing priorities.
  • Ability to address challenges and create innovative solutions quickly.
  • Ownership, commitment and an ability to meet deadlines.
  • A current full driver’s license.
  • Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here


A role with Spotless can advance your career and expand your skills. We offer you the opportunity to join our diverse and inclusive culture and be part of a great team working in a collaborative environment. We can also offer:

Free access to Marram health care benefits and discounted holiday homes
Internal promotion encouraged, training and development on offer

Ko wai mātou | Our Organisation

Want to know more about what it is like to work at Downer? Then head to our People Site https://www.downergroup.co.nz/facilities-management

Me pēhea ki te tono | How to apply

If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is 718706.

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

Due to the fast-paced nature of Downer, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.

Desired Soft Skills

  • Electrical Engineering & BMS Knowledge
  • System Maintenance & Troubleshooting
  • Technical Compliance & Safety
  • Device & Software Proficiency
  • Industrial Maintenance Experience
  • Problem-Solving
  • Communication
  • Time Management
  • Attention to Detail
  • Adaptability

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🔋
    Unlimited Annual Leave
  • 🧕
    Inclusive Workspace
  • 💯
    Employee Mentoring Program
  • 🩺
    Health Insurance
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 💪
    Physical Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⏰
    Flexible Work
  • Wellbeing Support
  • Bereavement Leave
  • Sick Leave

Job Schedule

  • Shift Work
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