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Kinetic Recruitment

Membership Admin

  • Posted 3w ago
  • On Site
  • Full Time
Location

Auckland

Salary

$60  -  $65 k/yr

Job Description

  • Competative pay
  • Monday to Friday (no weekend work)
  • On-site parking


About the Role:

Our client is seeking a Membership Administrator to join their team. This important role involves processing membership applications, updating records, and assisting with payment processing.


Key Responsibilities:

  • Process membership applications (both paper and online) and input them into the system.
  • Scan and upload application documents.
  • Send welcome emails to new members.
  • Communicate with employers regarding membership details and payment information.
  • Set up and manage direct debit payments for members.
  • Check the system for duplicate records and resolve issues.
  • Update member information and account details as required.
  • Assist with payment processing and ensure accuracy.
  • Respond to general membership inquiries and provide support.


Skills & Experience:

  • Experience in an administrative role, ideally in a membership or customer service setting.
  • Strong skills in Microsoft Office, particularly Word and Outlook 365.
  • Familiarity with membership management systems (experience with Stratum is a plus).
  • Strong attention to detail and ability to work efficiently.
  • Good written and verbal communication skills.
  • Able to work independently and as part of a team.
  • Comfortable asking questions and seeking clarification when needed.

  • If you are looking for a role where you can make a difference and contribute to a growing team, then please APPLY NOW!


Ref : BBBH62537_1734406160

Hard Skills Required

  • Membership Management
  • Payment Processing
  • Administrative Support
  • Microsoft Office Proficiency
  • Data Entry Accuracy

Soft Skills Required

  • Attention To Detail
  • Communication Skills
  • Team Collaboration
  • Independence
  • Problem-Solving

Benefits and Perks

  • ❤
    Care and Appreciation
  • 🏎
    Competitive Salary

Job Schedule

  • Monday to Friday

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