Date: 17 Apr 2025
Location: West Auckland, NZ, 1010
Company: Auckland Council
- Provide exceptional service to customers in a dynamic and engaging library environment
- Learn new skills and engage with the local community
- Use your passion for people and communities in our welcoming library spaces
He angitūtanga: The opportunity
Ngā Pātaka Kōrero o Tāmaki Makaurau (Auckland Libraries) have a strong community focus, and we are an extraordinary destination for the people of Auckland. Our Senior Library & Council Service Assistants play a vital part within our library team ensuring that our libraries within the Whau Local Board, provide a world-class customer experience that is second to none
An exciting opportunity has become available to join the Whau Local Board cluster as a Senior Libraries & Council Services Assistant- Children and Youth. This is a permanent part time 20 hrs position worked over three days including a weekend. While the role is primarily based at Blockhouse Bay Library, you will also be expected to work across our other local board libraries in Avondale and New Lynn as needed.
In this role, you will support the day-to-day operations of the library service, serving as a role model in delivering excellent customer service to people of all ages and backgrounds. You'll actively engage with customers in the library, helping them access a wide range of resources and services to ensure a positive and memorable library experience.
Working closely with the Senior Librarian – Children and Youth, you’ll also have the opportunity to connect with local communities through a variety of programmes, including in-library activities for children and youth, as well as outreach to community groups, local schools, and early childhood centres. Additionally, you will design and deliver fun and exciting learning initiatives and programmes, both in person and online.
He kōrero mōu: About you
Blockhouse Bay Library is a busy community library serving a literary community. We are looking for a flexible all-rounder to join and contribute as part of a high achieving, cohesive team.
We are looking for someone who:
- Is motivated, organised, and able to independently design and deliver creative and engaging children and youth programmes, displays and resources.
- Is experienced, knowledgeable, and confident in using technology and digital tools to engage with parents, children and youth.
- Has interest in readers advisory especially for parents, children and youth as our customers are passionate readers and users of the library.
- Can work with local community groups to co-design new and relevant children and youth initiatives.
- Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.
- Has a flexible and collaborative approach to work, excellent communication, and attention to detail.
- Is resilient, adaptable, reliable and able to foster great relationships within the team and across the local board.
- Has demonstrated experience in customer service.
- An ability to speak in one of our community languages will be desirable.
- Has a clean driver’s license.
Ngā āhuatanga kei a mātou: What we offer
You will receive dedicated training and development to help build your career and on top of this, you will also gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. Along with the benefits that come with Auckland's largest employer, you will also be part of Australasia's largest public library network.
If you are enthusiastic about delivering children and youth library services, have a passion for literature and technology and can help others share your passion, we want to hear from you today!
Come be part of an exciting team making a difference to the community in Auckland.
Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.
Tono Mai: Apply Now! You can find the position description here
Applications close 28th of April 2025
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
