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Rotorua Lakes Council

Part-Time Customer Support / Tīheru Kiritaki - Library / Te Aka Mauri

  • Posted 4d ago
  • On Site
  • Part Time
Location

Rotorua

Job Description

Are you ready to be part of a team that's dedicated to making a positive impact in our community? At Te Kaunihera o ngā Roto o Rotorua | Rotorua Lakes Council, we're more than just an organisation; we're a force for good. With over 400 staff, our council is at the forefront of culture, people, and connections. From lakeside relaxation to world-class mountain biking trails, geothermal wonders, and vibrant night markets, Rotorua has it all. Embrace our commitment to biculturalism as we work hand in hand with Te Arawa, our local iwi. If you're ready to embark on a fulfilling journey, apply now and be part of a truly extraordinary team.

Nei ngā ringa e toro atu nei ki a koe! Haeremai! Our arms are extended to you in welcome!

We are in search of a friendly, physically fit, high performing and enthusiastic service superstar to join our industrious library team. You will exhibit the values of manaakitanga and whanaungatanga and have a strong desire to improve community wellbeing particularly for those in our community who face social, economic and physical challenges. You will be passionate about enabling reading and providing access to information through print and online e-collections.

Duties include assisting with public enquiries and issuing, return and shelving books and working collaboratively with team members to deliver a variety of library services, programmes and events including Library to You outreach book delivery and digital literacy skills. You will require a full driver’s licence, computer and cash handling skills, be able to cope with regular lifting and standing for lengthy periods. You need to be able to stay calm under pressure and have the ability and skills to resolve difficult and sometimes stressful situations. Attention to detail and accuracy are essential. Applicants must be prepared to undergo specialised training to enable confidence in handling the variety of enquiries encountered when assisting our diverse customer needs.

If you have a sense of humour, good common sense, a passion for people and can connect and communicate clearly with people of all ages and abilities then you might just be the person we are looking for.

This position is a permanent, part time role of 20 hours per week.

This Job Vacancy closes Wednesday, 29 January 2025.

Hard Skills Required

  • Physically Fit
  • Customer Service

Soft Skills Required

  • Communication

Benefits and Perks

  • 🌿
    Wellness Program
  • 💼
    Life Insurance
  • 🎂
    Birthdays Off
  • 🩸
    Free Period Products
  • ⛽
    Vehicle/Fuel Card
  • 💳
    Company Discounts
  • 🏛
    Fully Paid Jury Service
  • ⚖
    Work-Life Balance Support
  • ⏰
    Flexible Work
  • 🧕
    Inclusive Workspace
  • 🏎
    Competitive Salary
  • 💚
    Counselling Services
  • ⚰
    Funeral Cover

Job Schedule

  • Monday to Friday
  • Shift Work

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