Service Reporting And Automation Lead, New Zealand

Service Reporting And Automation Lead Jobs in New Zealand

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New Zealand Couriers

Fleet Coordinator

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Auckland

Job Description

About New Zealand Couriers

Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery.

Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand’s most experienced courier provider, and to be the flagship brand of Freightways.

The Role

Based at our North Harbour branch, the Fleet Co-Ordinator is responsible for the management and performance of our courier fleet. This role is also critical in the delivery of our premium services to customers, working with the broader management team to ensure service standards are met and exceeded, through the upholding of service level goals and financial targets. Providing hands-on assistance where needed and getting involved with service analysis and reporting, you’ll be at the hub of our team, strengthening the link between our drivers, Operations teams and customers.

This is a full-time role, working Monday- Friday 9 am- 5:30 pm with rostered Saturdays 8:30 am-1 pm

Apply if you have

  • Willingness to learn and develop as a leader
  • A positive and approachable demeanour both with customers and your team
  • Experience in working with operational performance metrics
  • Knowledge and experience in freight/logistics industries is desirable


Join us and in return we can offer

· The chance to join a fast paced and high performing

· Onsite parking + Mobile Phone

· Career development opportunities across the Freightways group of companies

At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do, and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.

Candidates will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.

Hard Skills Required

  • Fleet Management and Logistics Knowledge
  • Operational Performance Metrics
  • Basic Financial Management
  • Knowledge of Freight/Logistics Industry
  • Proficiency with Software and Technology

Soft Skills Required

  • Leadership and Team Management
  • Communication
  • Problem-Solving and Decision-Making
  • Customer Service Orientation
  • Attention to Detail

Benefits and Perks

  • 📈
    Professional Development
  • 💹
    Employee Stock Purchase Plan
  • 💚
    Counselling Services
  • 🎖
    Long Service Rewards
  • 🅿
    Free Parking
  • 🧕
    Inclusive Workspace

Job Schedule

  • Monday to Friday

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