Service Manager, New Zealand

Service Manager Jobs in New Zealand

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Red Badge Group

Retail Security Team Leader

  • Posted 3w ago
  • On Site
  • Full Time
Location

Auckland

Salary

Starting at $24 /hr

Job Description

We are looking for a Team Leader who will lead our front-line Security Team on-site at one of our retail sites in Ormiston. The role is highly dynamic and provides significant opportunity to grow with a supportive organisation committed to developing you.

You must be able to bring a high level of leadership, and communication to lead our close-knit team each day!

What’s on offer:

  • Full Time Permanent role – day & evening shifts
  • Competitive pay depending on relevant experience & be paid weekly!
  • Training and Development Opportunities – National Certificate in Security Level 3, First Aid Certificate and more!
  • Work in a professional high-level team & environment
  • Develop in your role – become a key leader within our team


About Us:

Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities.

About the role:

  • Maintain a good relationship with customers, retailers and centre management.
  • Leading and Supervising other guards on shift (i.e. managing breaks and duties)
  • Observing and reporting
  • Responding to emergencies and threats as needed
  • Controlling mall access including lock up/unlock duties
  • Escalate issues, concerns and events to the Site Security manager.
  • Incident and Daily reporting
  • Monitor CCTV
  • Active patrolling of the mall


About you:

  • Some security experience or a Green COA Security License is advantageous; however if not & you are the right person, we can help you obtain one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
  • Must be flexible on availability with day and evening shifts– and must be available to work at least one weekend day each week.
  • Able to take directives on board from Operations Managers
  • Strong communication skills to be able to interact and communicate with the client and take directives.
  • Must be professional, reliable, confident & honest
  • Possess the ability to engage & build relationships with a diverse range of people.
  • Must be highly skilled in communication and leadership
  • Possess a professional work ethic and desire to take responsibility
  • Strong focus on delivering high quality security-solutions
  • Excellent verbal & written English communication skills and attention to detail
  • Physical fitness – able to walk and stand for long periods of time
  • Applicants for this position should have NZ residency or a valid NZ work visa.


If these role interest you, apply now with your CV – we would love to hear from you!

Hard Skills Required

  • Security License (COA)
  • Observation and Reporting Skills
  • Crowd Control
  • Conflict Management

Soft Skills Required

  • Communication
  • Situational Awareness
  • Calm Under Pressure

Benefits and Perks

  • 💚
    Counselling Services

Job Schedule

  • Shift Work

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