Service Desk Analyst Contract, New Zealand

Service Desk Analyst Contract Jobs in New Zealand

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Downer New Zealand

Field Support Co-ordinator

  • Posted 1w ago
  • On Site
  • Full Time, Fixed Term Contract
Location

Auckland

Job Description

The Opportunity

We are actively seeking two Field Support Co-Ordinator's to join our utilities team on a 6 month fixed term contract. These roles can be based anywhere in our offices in New Zealand.

World-class customer billing systems (and associate payments systems) are a critical competitive competency for the Downer Telco division. Delivery of accurate and timely billing activities through these systems are a fundamental expectation of our customers and underpins our division’s profitability. The role of Billing and Payment Analyst has been established to:

  • Undertake financial tasks to a consistently high standard, mainly the processing of Billing and Payments
  • Provide quality support to the Revenue and Reporting Systems Manager and other Managers as required.


What we are looking for

  • Effective communication skills both verbal and written
  • Proficient keyboard skills and software literacy.
  • Proven interpersonal skills
  • Ability to operate in a busy and changing environment, showing sound judgement and a professional approach
  • Confidence and assertiveness
  • Ability to work unsupervised demonstrating independence and drive
  • Team player who supports and actively works towards achieving the team goals
  • Technical knowledge of Telecommunications Industry an advantage


What we offer

  • Flexible working environment
  • Opportunity for career growth with structured frameworks and supportive-inclusive team
  • Competitive Salary and Employee Benefits
  • Valued and respected position, with supportive and experienced team
  • Work for a major ASX-listed company


About Energy & Utilities…Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

How to apply

Click "Apply" to start your application. We look forward to hearing from you!

Downer does not accept unsolicited resumes, fees, or costs from recruitment agencies, search firms, or third parties. Candidates are welcome to submit their applications via the advertisement.

Desired Soft Skills

  • Teamwork
  • Adaptability
  • Safety Focus
  • Communication
  • Self-Motivation
  • Proficient Software & Keyboard
  • Telecommunications Industry Knowledge
  • Financial Task Management

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🔋
    Unlimited Annual Leave
  • 🧕
    Inclusive Workspace
  • 💯
    Employee Mentoring Program
  • 🩺
    Health Insurance
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 💪
    Physical Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⏰
    Flexible Work
  • Sick Leave
  • Bereavement Leave
  • Wellbeing Support

Job Schedule

  • Shift Work
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