Service Delivery Manager Jobs in New Zealand

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• Grow your skills on the job

PRIMARY OBJECTIVES/JOB PURPOSE:

The Treatment Supervisor is responsible for ensuring all treatment facilities (including pump stations) are operated effectively, carrying out planned and reactive maintenance to ensure treatment plants and pump stations are always in compliance.

KEY TASKS/ RESPONSIBILITIES:

The role is responsible for ensuring the production of safe drinking water and the best effluent possible is produced, by ensuring, key operational tasks and responsibilities are as follows;

• Contractual and resource consents compliance - meeting discharge quality standards, monitoring of operations.
• Routine plant Maintenance of all plant equipment (Planned, Routine, Breakdown). Generating Work Orders to suit.
• Identifying and escalating problems both maintenance and process
• Undertaking designated operations duties.
• Fault finding and repairs to equipment, ability to use workshop equipment to undertake repairs.
• Working with internal staff, sharing of knowledge and skills.
• Organising / Ordering consumables, materials and spares (this includes Polymers)
• Ability to work at remote locations.
• Participating in the On-Call duty operator Roster.
• Contribute to the management of Health and Safety, Quality Assurance and Environmental Management Systems, while applying these procedures in all aspects of work,
• To comply with VW-ANZ Behaviour Framework. This framework (CRIPT) involves all employees being Customer Focused, having Responsibility in the workplace, offering new ideas through Innovation, setting goals and disciplining oneself through Performance, and working together through Team Work,
• Comply with the requirements of the company's Occupational Health and Safety and Environmental Policy Statements, including participation at local toolbox and health and safety meetings,
• Adhere to all written and verbal instructions, procedures and information issued by the company relating to both health and safety and environmental issues and with all relevant clauses of the Integrated Business Management System Manual,
• Comply with the requirements of the company's business management system and the Quality Policy for drinking water, wastewater treatment and disposal to contribute to the company's commitment to provide safe, high quality drinking water and wastewater services that consistently meets or exceeds the requirements of the Contracts,
• All employees are responsible for reporting any problems with the business management system, particularly in relation to the management of occupational health and safety, environment and drinking water,
• To undertake such general duties as and when required for the effective provision of services to the client.

SKILLS AND EXPERIENCE:

Qualifications:

• Combination of education, training and experience.
• W and or WW Treatment qualification, Certificate in a Mechanical Engineering field i.e. Fitter & Turner or similar ● Computer literacy.

Experience:

• Provide hands-on mechanical experience.
• Exposure to the water and/or process industry and basic understanding of various water treatment technologies and processes is preferable.
• Proven ability to establish and maintain working relationships with colleagues and contractors.
• Ability to fault find on mechanical equipment.
• Proven problem solving skills and proposed methodologies.

Personal Attributes:

• Ability to assess and assimilate a wide range of information and consolidate a position or assessment effectively.
• Persistence and confidence in own judgment and capability.
• Ability to quickly adapt to changing circumstances, strong analytical skills and focus on quality of work.
• A self starter with an ability to work with a high degree of autonomy.
• Results focussed team player.
• High degree of personal integrity.
• A positive attitude.

Other relevant skills or information:

• Knowledge of wastewater or water operations
• Understanding of the criticality of operational requirements and resource consent compliance.
• Understanding of the commercial nature of the operations of the company.
• Ability to organise resources, establish priorities and meet deadlines through balancing commitments and priorities.
• Strong literacy, numeracy, computing, communication and interpersonal skills. Ability to develop and maintain strong working relationships with clients and contractors.
• Ability to work both independently and as part of a team with an aptitude for both office and field work.
• Motivation and enthusiasm, a keen eye for detail and a desire for excellent customer service.

KEY PERFORMANCE INDICATORS:

• Deliver continuous operations contractual compliance.
• Reduced mechanical breakdown incidents.
• Reduced down time in equipment
• Maintain Health and Safety best practice principles.
• Ability to work unsupervised to time frames.
• Meet Performance Appraisal (PDR) SMART objectives.
• Having a positive impact on the team.

If you believe you are the perfect fit for this role, we encourage you to click APPLY or email lliu@adecco.co.nz to discuss the details further.



"As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."