Service Delivery Manager, New Zealand

Service Delivery Manager Jobs in New Zealand

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Ritchies Transport

Tour Dispatcher

  • Posted 3d ago
  • On Site
  • Part Time
Location

Queenstown

Job Description

The Opportunity:

We’re on the hunt for confident Tour Dispatcher to join us to cover weekends! This role involves being the 'go-to' person for our Great Sights tours. You'll welcome passengers, direct them to the correct coach and driver, confirm lunch orders with the supplier and be in contact with the Entrada contact centre.

You'll also assist drivers when they call with queries, and if needed, cover during the week! This role is perm part-time, with hours being 6am-10.30am Saturday and Sunday.

Team Ritchies:

Ritchies is one of Aotearoa New Zealand’s leading passenger transport companies with a team of more than 2,000 people providing coach and charter services right across the country. We partner with regional councils and schools to supply public transport services as well as offering a range of bus and coach hire services to businesses and the general public. You would be joining us at an exciting time in Ritchies’ history as we gear up to decarbonise our fleet and move to a more sustainable public transport model.

About You:

  • You’re looking for a change, you want to work for a company that values your skills and work ethic and you’re ready to make the move!
  • You're tech savvy and have great phone/email skills.
  • You love living and working in Queenstown and can advocate for this gorgeous region to Kiwi’s and visitors alike.
  • You take pride in your appearance and can communicate with people from all walks of life.


Your Skills:

  • Great communicator
  • Interest in transport/tourism
  • Tech savvy
  • Fantastic English written and speaking comprehension


What you get:

  • Full training
  • Uniform provided
  • Supportive team


Just ask us:

We are an equal opportunities employer, that focuses heavily on Health and Safety. As such, our pre-employment checks include drug testing, Ministry of Justice checks and reference checking. Candidates for this position must have the right to work in New Zealand at the time of application.

Hard Skills Required

  • Tech Savvy
  • Fantastic English

Soft Skills Required

  • Interpersonal Skills
  • Teamwork
  • Communication
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