Service Delivery Manager Jobs in New Zealand

Ko wai mātou? | Who are we? 
Access Community Health stands as a leading provider of home-based healthcare and support in New Zealand. We are a 4,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s. Our nurses and support workers provide services to more than 20,000 people. And we listen to each one of them, because we genuinely care, 'A better day, every day'.

He kōrero whakamārama mō tēnei tūranga | About the role 
As an Advanced Support Worker at Access Community Health/Uru Ātea, you will work closely with the care coordination and community nurse teams, with indirect supervision from the supervising clinician. The role involves conducting non-complex client evaluations, as directed by the local Care Coordinator Team Leader. 

You will also provide complex client care and carry out advanced tasks, for which you will have received training and competency verification from your clinical line manager. Additionally, you will take on a leadership role, offering on-the-job and just-in-time training to less experienced support workers, helping to develop and strengthen the SW workforce. 

Ngā tohungatanga mō tēnei tūranga | About you 

• Positive, can-do attitude
• Experience in behaviour management is a preferred though not mandatory
• Career force Assessor Qualification is not required but advantageous
• Proficient in Microsoft Word and Excel (training provided). 
• Able to work effectively within multi-disciplinary teams (e.g., Palliative Care, Home-Based Nursing, Support Worker Coordination). 
• Must have a full or restricted New Zealand driver's license. 
• Level 4 Health and Wellbeing Certificate (or equivalent), or Level 3 with a plan to complete Level 4. 

He aha tatou i whiriwhiri ai | Why Us? 

• A positive, inclusive, and productive working environment where you will be supported to grow 
• Access to learning and professional development opportunities 
• Strong value based and supportive culture - we care about the work we do 
• We embrace diversity, equity, inclusion, and belonging reflecting the many communities we serve 
• We collaborate on every level, and we help each other build skills in doing the right thing 
• Phone, laptop, professional memberships and other unique perks offered. 

Access Community Health l Uru Àtea has a mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access | Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be.