Service Delivery Manager Iss Jobs in New Zealand

• Competitive Salary + KiwiSaver + Phone + Laptop
• Vehicle + Fuel Credit Card + EAP Support
• Respectful Culture + Career Development Opportunities
• A Fantastic Opportunity in the Disability sector!
• Based in Christchurch, Lower Hutt and Wellington

Who we are | Ko wai mātou

NZCL is an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.

Our values of respect support and excellence are central to everything we do at NZCL. They shape and drive our behaviour along with our relationships with colleagues, partners, stakeholders and of course the people we support and their whānau.

You can be part of our team to enable people with a disability to live a life of choice, freedom and independence. NZCL provides a diverse range of support services for people with disability and their whānau. Join us and discover a rewarding and fulfilling role that can make a difference in someone's life and lead to a lifelong career.

We are committed to ensuring our services are delivered to Maori in a manner that recognises and respects Maori values and beliefs. As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Maori as tangata whenua who have unique values, social structures and worldviews.

We work with a range of partners in local and central Government, public and private sector agencies and community groups to advise on delivering effective and efficient disability support now and in the future.

About the role | He kōrero whakamārama mō tēnei tūranga

• As the Regional Manager, you are responsible for leading the delivery of residential, respite, and community-based disability support services to the people we support.
• Apply and lead the Regional Service Delivery, in line with the New Zealand Disability strategy.
• Lead a team of Service Delivery Managers and Whanau Support Facilitators
• Lead the Disability strategy for your region, ensuring that it is embedded in our residential and community disability services
• Actively promote business growth and opportunities within the region
• Proactively engage with local and regional funders to improve the market share
• Build and maintain an engaged, cohesive and high performing Service Delivery team for your region
• Create and implement effective workforce development plans for your region
• Embed quality and quality of life into our products and services

What you will bring | Ngā tohungatanga mō tēnei tūranga

• Local/Regional experience in a service delivery or operations role, preferably within the health/disability or community services sectors
• Experience leading the delivery of clinical services
• Sound commercial acumen, with an ability to balance this with the people requirements of the role
• Experience creating, leading and motivating high-performing teams
• Excellent interpersonal, communication and influencing skills with the ability to communicate with a culturally diverse range of people
• A love of problem solving combined with resilience to manage unexpected or challenging circumstances
• Disability operational experience

Why Us | He aha ai mātou?

At NZCL, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. Choose a role that will not only see you develop your career but will also provide you with the opportunity to make a difference in the community each and every day.

Apply today if you think you could be our next Regional Manager.

Applications Close | Te katinga o tēnei whai tūranga: 17 May 2025 at 5pm

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit