Service Coordinator Administrator Jobs in New Zealand

Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities. We are a trusted partner to our clients and communities, consistently REDefining expectations of service excellence within our industry.

We currently have an opportunity for a Mobile Patrol Officer to join the team and support our clients. This is a night role where you’ll be completing mobile patrols across the Auckland area. You’ll be part of a visible frontline network, connected forward-thinking and looking towards identifying and solving issues before they become problems.

This is a permanent full-time position and shifts will vary but will generally be between the hours of 7pm and 7am.

About the Role

• Carrying out mobile patrols at required sites across Auckland
• Complete physical checks of client properties
• Reporting any suspicious activity/damage in and around client sites
• Respond to alarm activations, break ins/ramraids and provide initial support to staff
• Complete detailed handover reports at the conclusion of shifts

This role will also include shifts in our Red Operations Centre (ROC) as needed, this role will:

• Serve as the first point of contact for staff & clients, providing friendly and professional assistance via phone, email, or chat.
• Providing support and assurance to employees throughout their shift.
• Ensuring employees are on-site when required.

About you

• You’ll have previous security experience, ideally within a guarding or mobile patrol environment.
• Valid Green COA Security License is desirable; however Red Badge can support you in obtaining one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
• Full clean New Zealand driving license.
• Must be reliable, confident & honest at all times
• Strong observational skills and attention to detail
• Excellent innovative problem-solving and critical thinking skills and be able to act independently – this role will see you working alone most of the time.
• Confident using computers and able to learn new software programs as needed.
• Comfortable completing administration work
• Availability to work flexible hours, including at least 1 weekend night.

If you are passionate about security and enjoy the autonomy of working alone, apply online today.

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a security check.