Senior Manager Transformation, New Zealand

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Alzheimers Northland

Volunteer Phone Caller

  • Posted 1mo ago
  • Remote
  • Volunteer
Location

Whangārei

Estimated Time Required

2-4 Hours /fortn

Job Description

About the Business

Alzheimer's Northland is a vital part of the New Zealand Alzheimer's organization, dedicated to supporting individuals living with dementia and their families in the Northland region. We offer a wide range of services, from education and support groups to respite care and social activities, all aimed at improving the lives of those affected by this challenging condition. We champion advocacy for better services and strive to raise awareness within our community. By joining us, you'll be making a tangible difference in the lives of others. 🤝

About the Opportunity

This remote Volunteer Phone Caller opportunity provides crucial support to Alzheimer's Northland. You'll be a friendly voice, connecting with families and Alzheimers patients, offering information, answering questions, and providing a listening ear. Your contribution will directly impact the well-being of those navigating the complexities of dementia.

The Opportunity Will Involve

  • Making outbound calls to families and caregivers, providing information about Alzheimer's Northland's services and resources. 📞
  • Answering incoming calls, addressing inquiries, and providing support.
  • Scheduling appointments and connecting callers with appropriate resources.
  • Maintaining accurate records of calls and interactions.
  • Working collaboratively with the Alzheimer's Northland team.
  • Representing Alzheimer's Northland with professionalism and empathy.

Benefits and Perks

  • Make a real difference in the lives of people living with dementia and their families. ❤️
  • Gain valuable experience in a supportive and rewarding environment.
  • Flexible remote work schedule – work from the comfort of your own home! 🏡
  • Be part of a dedicated team committed to improving the lives of others.
  • Contribute to a cause that truly matters.

Skills, Qualifications, and Experience

  • Excellent communication and interpersonal skills.
  • A compassionate and empathetic nature.
  • Strong organizational and time management skills.
  • Proficiency in using a telephone and computer.
  • Ability to work independently and as part of a team.
  • Experience working with vulnerable populations is an asset, but not required.

Further Information

To apply for this opportunity, please swipe right. We look forward to hearing from you!

Hard Skills Required

  • Confidence on Phone

Soft Skills Required

  • Communication
  • Listening
  • Empathy
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