Senior Customer Service Representative, New Zealand

Senior Customer Service Representative Jobs in New Zealand

Auckland Council

Manager Wai Ora Urban Partnerships

  • Posted 3w ago
  • On Site
  • Full Time
Location

Auckland


Job Description

Date: 4 Dec 2024
Location: Auckland Wide, NZ, 1010
Company: Auckland Council

He angitūtanga: The opportunity
Auckland Council’s Healthy Waters & Flood Resilience Department is currently looking for an inspiring leader to join the team as Manager Wai Ora Urban Partnerships.

In this dynamic role reporting to the Head of Sustainable Partnerships, you’ll lead a team of up to 10 and oversee impactful projects that improve water quality, enhance biodiversity, and mitigate flooding. You’ll work closely with local boards, iwi, community groups, and industry partners to deliver tangible benefits for Auckland’s environment and communities.

Day-to-day you would be expected to:

  • Provide leadership and guidance to a talented team, fostering their growth and success.
  • Build and nurture strong relationships with iwi, local boards, community groups, and key stakeholders.
  • Develop innovative approaches to tackle urban water quality and flooding challenges, using tools like regulation and economic incentives.
  • Drive collaboration across Healthy Waters, ensuring high-performance and engagement
  • Support your team’s career development while delivering projects that make a difference.


Click here to view the Position Description.

He kōrero mōu: About you
You’re a proven leader with excellent communication skills and a knack for building strong, lasting relationships. You’re eager to inspire and support a team while collaborating with diverse stakeholders.

In this role, you’ll lead community workshops and engage with various groups, including industry bodies, political representatives, and the public. Your ability to effectively manage these stakeholder relationships will be essential.

Specifically, we are looking for:

  • A bachelor’s degree in applied science, environmental management, resource management, participatory research or social science and Māori studies.
  • Membership of a relevant professional body or working towards full membership
  • 10+ years’ experience in a related relevant technical area, including community engagement and project initiation and delivery, community development, riparian restoration and stakeholder management.
  • Leadership experience


Ngā āhuatanga kei a mātou: What we offer
Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.6 million people. We are progressive socially, culturally and environmentally while we work towards creating change, having an impact on our journey to becoming a world-class city for our ratepayers and residents.

In return for your hard work, you can expect a flexible and supportive work environment.

Ehara taku toa, he takitahi, he toa takitini My success is not mine alone, but the success of many.

Applications close Friday the 20th of December at 11.59pm.

Please note, as we head into the holiday period, candidates who have been shortlisted for an interview won’t be contacted until the w/c the 13th of January 2025.

Band J

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.


Hard Skills Required

  • Communication Skills

Soft Skills Required

  • Coordination
  • Time Management

Benefits and Perks

  • 🎉
    Employee Discounts and Rewards
  • 📈
    Professional Development
  • Funeral Cover
  • 🧕
    Inclusive Workspace
  • 🌿
    Wellness Program
  • Flexible Work

Job Schedule

  • Monday to Friday

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