Senior Customer Service Representative, New Zealand

Senior Customer Service Representative Jobs in New Zealand

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Iplex Pipelines

Maintenance Engineer

  • Posted 2w ago
  • On Site
  • Full Time

Job Description

Join Iplex Pipelines NZ, a leader in manufacturing and supplying plastic pipeline systems across New Zealand. From water supply to gas, irrigation, telecommunications, and more, our solutions range from 15 mm to 630 mm in diameter. Operating facilities in Palmerston North, Christchurch, and Ashburton, we deliver innovative pipeline systems for diverse applications. Our passion is our people! At Iplex, we’re dedicated to creating a safe, engaged, and high-performing workplace, setting the benchmark for excellence in plastic building materials across Aotearoa.

THE ROLE:

As a Maintenance Engineer, you’ll play a vital role in maintaining the operational efficiency of our Palmerston North factory. You’ll be part of a close-knit team of Maintenance Engineers and Electricians, rich in knowledge and experience, ensuring plant and equipment reliability while resolving breakdowns efficiently and safely.

Key Responsibilities include:

  • Technical Support: Maintain and ensure the availability of plant equipment and tooling. Support contractors and carry out scheduled and project work within set timeframes and budgets.
  • Manufacturing Excellence: Enhance machine reliability and ensure compliance with industry standards and safety regulations.
  • Continuous Improvement: Identify and implement process improvements to drive efficiency.
  • Collaboration: Work with cross-functional teams to align projects with company goals.
  • Safety: Demonstrate commitment to safety by adhering to policies, reporting incidents, and fostering a safety-first culture.


ABOUT YOU:

  • As well as a positive attitude and a willingness to learn and be part of a bigger team, you will have:
  • Trade qualification in Engineering or related discipline.
  • Manufacturing experience, with exposure to principles like 5S or similar preferred.
  • Strong interpersonal skills with a collaborative approach.
  • Pragmatic, innovative, and adaptable mindset.
  • Proven problem-solving skills with the ability to communicate complex ideas clearly.
  • Demonstrated resilience, reliability, and organisational ability.
  • Able to work on-call once every 5 weeks on roster. Usual hours are Monday to Friday with flexibility around start time, and on the 5th week, you will work Monday to Monday, with additional on-call pay allowances (and an extra 2 days off during that following week)


Benefits/Perks

  • We understand that our people are our greatest asset, therefore, being part of Fletcher Building, you will have access to these awesome benefits:
  • An industry-leading parental leave scheme
  • Discounts, lots of them. Across a range of businesses and products
  • An incredible Employee Education Fund, funding anything from a Diploma to a Master’s Degree
  • Employee Welfare Fund to help in times of need, as well as Health, Life and Income Protection insurance options
  • Eligibility to join the Fletcher Building share scheme
  • Ability to participate in FB wide groups that focus on diversity, sustainability and many other key initiatives


Ready to Take the Lead? If you’re driven, ambitious, and excited to take on a new challenge, we want to hear from you! Join Iplex Pipelines NZ and become part of something bigger. Apply today to embark on an exciting journey where innovation meets opportunity!

Hard Skills Required

  • Engineering and Maintenance Expertise
  • Technical Problem-Solving
  • Knowledge of Manufacturing Processes
  • Trade Qualification in Engineering
  • Safety Compliance and Standards

Soft Skills Required

  • Collaboration and Teamwork
  • Communication
  • Adaptability
  • Attention to Detail
  • Problem-Solving Resilience

Benefits and Perks

  • 💹
    Employee Stock Purchase Plan
  • 💪
    Physical Health Workshops
  • 🏛
    Fully Paid Jury Service
  • ⚧
    Gender Transition Support
  • ⚖
    Work-Life Balance Support
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • ⛑
    Uniform Provided
  • ⏰
    Flexible Work
  • 🩺
    Health Insurance
  • 🧠
    Mental Health Workshops
  • 🏎
    Competitive Salary
  • 🏆
    Performance Bonus
  • 💯
    Employee Mentoring Program
  • 🎖
    Long Service Rewards
  • 🎉
    Employee Discounts and Rewards
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 🚶
    Ease Back to Work
  • 🛂
    Visa Sponsorship
  • 🏘
    Work from Home
  • 🚚
    Relocation Support
  • 🧕
    Inclusive Workspace
  • 📈
    Professional Development
  • 🍲
    Meals Provided
  • 🤱
    Extended Parental Leave
  • 🅿
    Free Parking

Job Schedule

  • Monday to Friday
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