- Great salary including 6 monthly reviews
- Handy Wiri location with the BBQ at the ready
- Career opportunities within a totally inclusive culture
What's In It for You:
- Competitive Salary: Enjoy a generous compensation package.
- Regular Pay Reviews: Get your salary reviewed every six months.
- Vibrant Work Environment: Experience a fun workplace with planned events and regular BBQs.
About the Role:
We are seeking a skilled Warranty Administrator to join our client's expanding Service team. With business booming, this role offers diverse responsibilities and exposure across the company and country.
- Communicate with customers and technicians to resolve warranty claims and set clear expectations.
- Process and accurately document all warranty claims in line with dealership requirements
- Follow up on claims to ensure customer satisfaction and compensation for the dealership.
- Promptly resubmit rejected claims and monitor outstanding ones.
- Reconcile warranty receivables and maintain meticulous service and customer records.
- Keep track of warranty parts and manage their disposal timelines.
- Stay informed on factory recalls and coordinate with the accounting department for claim settlements.
- Invoice warranty repair orders
About You:
- Warranty experience within a dealership essential
- Ability to provide high-level administrative support with a customer-first mindset.
- Understanding of automotive servicing or repair.
- Excellent communication, customer service, and problem-solving abilities.
- High standard of literacy and numeracy.
- Strong computer skills, including proficiency in Microsoft Office.
- A polished telephone manner and the ability to work effectively under pressure.
- Ability to prioritize tasks and manage workload efficiently.
About the Company:
With over 30 years in the New Zealand market, our client is renowned for providing some of the most reliable and economical trucks, tippers, and curtainsiders. As a household name and leader in their field, they offer seamless sales and support for operators across a wide range of industries.
This is a rare opportunity to join a market leader and enjoy the rewards that come with it. If you’re ready to take on this challenge, APPLY NOW!
Contact:
Phone: 09 600 5153
Email: michelle@kingsrecruitment.co.nz
Note: Only shortlisted candidates will be contacted within 5 working days of your application. We are only accepting applications from those currently residing in New Zealand with the right to work.
