Retail Cafe Manager Dash Coastlands Jobs in New Zealand

• Company that is growing potential career progression 14 Dealerships nationally
• Be part of building a new dynamic culture with business booming
• Handy Silverdale location for those out west or on the shore

Our client, now operating 14 dealerships across New Zealand, has reached an incredible milestone by securing an exclusive distribution contract with a major player in the international trucking industry. They are expanding and launching a brand-new branch, offering you the chance to join this thriving organization at an exciting time.

About the Role:
Reporting to the Service Manager, this is your opportunity to be part of building a successful and vibrant after-sales service workshop. You’ll be part of a dynamic team of experts working with three of New Zealand’s leading truck brands along LCVs. As the crucial link between customers, the service team, and the parts department, your focus will be on delivering an exceptional customer experience every time.

Key Responsibilities:

• Schedule and manage customer service repair orders, ensuring clarity on customer-reported issues.
• Monitor progress through the service department and provide timely updates to customers.
• Document warranties and maintain accurate records.
• Prepare invoices and efficiently close completed repair orders.
• Communicate transparently with customers about completion times and follow up as required.
• Exceed customer expectations at every stage of the service process.
• Provide support across departments and assist the Workshop Manager in resolving customer concerns.

About You:

• Proven experience as a Service Advisor or in a similar role, or mechanical expertise highly regarded.
• Passion for delivering outstanding customer service.
• Knowledge of automotive vehicles and/or parts.
• Excellent communication skills (written, phone, and in-person).
• Strong ability to multitask and thrive in a team environment.
• Highly organized with a proactive approach.
• Hold or open to gaining your class 2 licence

About the Company:
With over 30 years in the New Zealand market, our client is a household name and a leader in their field. They provide reliable, economical trucks, tippers, and curtainsiders, supporting industries nationwide. With their reputation for seamless sales and service, joining this market leader presents a rare and rewarding career opportunity.

This is your chance to be part of a growing, innovative company that’s setting new standards in the automotive industry. If you're excited to contribute to the success of this new branch and work with world-renowned brands, we want to hear from you.

Apply Now:
Don’t miss this rare opportunity to advance your career. Call 096005153 or email michelle@kingsrecruitment.co.nz to express your interest today!

Note: Only shortlisted candidates will be contacted within 5 working days. Applicants must currently reside in New Zealand and have the right to work.