Retail And Consumer Products, New Zealand

Retail And Consumer Products Jobs in New Zealand

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Membership Adviser

  • Posted 1w ago
  • On Site
  • Full Time
Location

Wellington

Job Description

Please Quote Reference Number 11532

  • Phone engagement experience in a B2B role
  • Salary + commission structure
  • Great team culture and benefits


Retail NZ is the peak body for retailers in New Zealand and are here to make the voice of retailers heard and make running a business easier. We help retailers succeed through providing advice, support, resources, templates and advocate on behalf of retailers throughout Aotearoa.

Our vision: To be asked first on anything retail.
Our purpose: To help retailers succeed and strengthen NZ Inc.

We currently have an interesting Membership Adviser opportunity available in our Central Wellington office.

You'll be responsible for providing excellent customer service, responding to member inquiries and ensuring a positive experience for all engagements. You'll proactively address customers needs and challenges, follow up on overdue subscriptions, and utilise your sales skills to cross-sell partner offers to customers based on their needs.

Benefits:

  • Base salary plus commission
  • Special leave day for your birthday and before Christmas each year
  • Handy central location
  • Wellbeing allowance
  • Free flu jabs for you and your family
  • 4% KiwiSaver Employer contribution
  • Professional development opportunities
  • Small, friendly and dedicated team who enjoy having fun!
  • We have a quality coffee machine on site so plenty of caffeine available free of charge!


About you:

  • Previous experience in phone engagement in a business-to-business environment
  • Thrives working within a small team and engaging with customers
  • A self-starter and problem solver
  • Natural ability to listen, understand and offer assistance where required
  • Strong relationship management skills and excellent communication skills
  • Excellent attention to detail and accuracy
  • Computer literate and able to effectively use Microsoft Office Products and CRM software
  • Able to be the voice of our members at internal meetings
  • Understands the importance of following processes
  • Utilise sales skills to cross-sell partner offers to members based on their needs.
  • Ability to identify, engage and close new business opportunities when required


This is a full time role, 9am - 5pm. An immediate start is available.

Sound like you? APPLY NOW through the online application form with your CV and Cover Letter.


Please Quote Reference Number 11532

Desired Soft Skills

  • B2B Sales
  • CRM Software
  • Phone Engagement
  • Microsoft Office
  • Data Accuracy
  • Communication Skills
  • Relationship Building
  • Problem Solving
  • Attention To Detail
  • Team Collaboration

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Shift Work
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Check Out New Zealand's Retail and Consumer Products Jobs

Ready to dive into a fast-paced, customer-focused career? New Zealand’s Retail and Consumer Products sector is brimming with opportunities for dynamic and ambitious individuals. From managing stores and merchandising to customer service and sales, this industry offers a variety of roles that keep you on your toes and engaged with the latest shopping trends.

Essential Skills for Retail and Consumer Products Jobs

To thrive in retail and consumer products roles, you'll need a blend of customer service excellence, strong communication skills, and a knack for sales. Being organised, detail-oriented, and able to manage inventory efficiently are also key. Whether you’re advising customers, stocking shelves, or managing stores, your ability to create a positive shopping experience will make you stand out.

A Vibrant and Fast-Paced Workplace Culture

The retail and consumer products industry is known for its energetic and customer-centric workplace culture. You can work in a variety of settings, from bustling retail stores and trendy boutiques to large supermarkets and online retail hubs. The environment is often dynamic and diverse, with a strong emphasis on teamwork and customer satisfaction. No two days are the same, and the fast-paced nature keeps things exciting and engaging.

Competitive Pay and Advancement Opportunities

Salaries in the retail and consumer products sector can vary widely depending on experience, role, and location. Entry-level positions offer a solid foundation, with opportunities for advancement into managerial and specialised roles as you gain experience. Performance-based bonuses, sales incentives, and employee discounts are common perks. Many retailers also provide training and development programs to help you grow your career.

Achieving Work-Life Balance

Retail and consumer products roles offer a range of working hours, from full-time and part-time to flexible shifts, making it easier to balance work with personal commitments. While the industry can be busy during peak shopping times, many employers prioritise employee well-being and offer benefits like paid time off and flexible schedules.

Start Your Retail and Consumer Products Career Today!

If you’re enthusiastic, customer-focused, and ready to embrace a dynamic industry, consider a career in retail and consumer products in New Zealand. With diverse opportunities, room for growth, and a vibrant work environment, it’s a great field to build an exciting and rewarding career.