Resident Experience Coordinator, New Zealand

Resident Experience Coordinator Jobs in New Zealand

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Busy Bees

Centre Administrator

  • Posted 4w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Are you an organized and friendly multitasker who loves creating a warm and welcoming environment?

We are looking for an admin superstar to be the heart of our centre! From keeping things running smoothly behind the scenes to greeting families with a smile, you will play a key role in supporting our team, whānau and tamariki.

This is a full-time 40 hour role from Monday to Friday – 20 hours a week will be based at our Busy Bees Mt Wellington centre.

Key Responsibilities:

  • Face to face interactions with parents, children and visitors to the Centre
  • Maintenance of our childcare management system (Discover) - data entry, data audits, parent invoicing and payment receipts
  • Answering and directing telephone calls, timely, accurately and professionally
  • Daily and weekly reports and data collation as required by the Centre Manager
  • Supplying information to our Support Office in line with daily and weekly reporting requirements
  • Any other general admin-based tasks as required and requested


The role will require the candidate to provide a high level of support to the Centre Manager through effective management of administration systems and high levels of communication with both enrolled families and external organisations.

About You:

  • Outstanding customer service ability – warm, friendly, and welcoming!
  • Tech savvy – you will have excellent computer skills, proficient in MS Office (MS Excel, MS Word and MS Outlook in particular)
  • Exceptional organisational and administration skills with a fastidious eye for detail
  • Excellent time management skills and the ability to prioritise work with good problem solving ability
  • Flexibility, and a willingness to step in and support others as required
  • Knowledge of WINZ funding entitlements and experience using a childcare management system is preferred but not essential
  • You will need to be available to travel to the centres to complete various administrative tasks
  • Experience with accounts, invoices and debts is advantageous


Why work for us?

  • Discounted childcare
  • Excellent induction programme
  • Ongoing training and mentoring
  • A monthly team wellbeing budget and access to EAP services
  • Working alongside a wonderful team who is passionate about delivering quality education and care for children


If you would like to be considered for this exciting opportunity to join us in providing exceptional administrative support, then please send your CV and cover letter today!

Please note: Applicants for this position should have NZ residency or a valid NZ work visa

Why Work for Busy Bees?

If you’re passionate about early learning, Busy Bees is the place to be. Although we are part of a global organisation, our company was founded by three families looking for better, more enriching childcare. Three decades later, we still keep the same values at heart.

We know that we couldn’t do what we do without the important people in our teams. We invest in our people and work with them to build career pathways that inspire.

Desired Hard Skills

  • Data Entry

Desired Soft Skills

  • Microsoft Office Proficiency
  • Report Generation
  • Childcare Management System
  • Accounts and Invoicing
  • Communication
  • Customer Service
  • Time Management
  • Attention to Detail
  • Flexibility

Benefits and Perks

  • ❤
    Care and Appreciation
  • 💯
    Employee Mentoring Program
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses

Job Schedule

  • Monday to Friday
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