Resident Experience Coordinator, New Zealand

Resident Experience Coordinator Jobs in New Zealand

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ASB Bank Limited

Personal Banking Consultant

  • Posted 3d ago
  • On Site
  • Full Time
Location

Tauriko

Job Description

At ASB, we strive to ensure that each of our customers receives an outstanding experience with each interaction through the delivery of innovative, personalised and convenient solutions. Our Advice Centre network is at the forefront of this, and we are going through an exciting time of change and transformation!

Te tūranga | The role:

As a Personal Banking Consultant your role will be to exceed the expectations of your Customers through personalised financial analysis and real value add interactions. You will be given the tools to educate customers on various banking solutions and options, resulting in convenient and innovative product and service recommendations.

This is a full-time position working 40 hours a week on a flexible roster, including weekends.

Ō pūkenga | About you:

Ideally, we are looking for someone who has current home lending experience, or has a passion for delivering financial satisfaction to their Customers, who thrives on building relationships, is digitally savvy and able think on their feet. You will be passionate about delivering unbeatable customer outcomes, be able to build credibility with your customer service team and be pro-active and confident in your ability to manage your day.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits.

Join a diverse and inclusive environment where we are united as one team, working together to accelerate progress for all New Zealanders.

You will also have access to:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Life and Income Protection Insurance
  • Strong professional development opportunities
  • Joining a dynamic and diverse team


Me pēhea te tono | How to apply?

For additional information please see the attached Position Description, and to register your interest in this position please apply online.

Hard Skills Required

  • Financial Analysis
  • Product Knowledge
  • Home Lending
  • Digital Savvy
  • Time Management

Soft Skills Required

  • Customer Focus
  • Relationship Building
  • Problem Solving
  • Adaptability
  • Proactiveness

Benefits and Perks

  • 🧠
    Mental Health Workshops
  • 📈
    Professional Development
  • ☕
    Work Café
  • 🧕
    Inclusive Workspace
  • 🏆
    Performance Bonus
  • 🏘
    Work from Home
  • 🏎
    Competitive Salary
  • 🤱
    Extended Parental Leave
  • 💼
    Life Insurance
  • ⚖
    Work-Life Balance Support
  • 🎉
    Employee Discounts and Rewards
  • 💸
    Payroll Giving
  • 🍇
    Fruit Box
  • 🎖
    Long Service Rewards
  • 🌿
    Wellness Program
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday

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