Resident Advisers 2025 Kaitohutohu Wharenoho Jobs in New Zealand

We are seeking for an experienced and flexible Customs Broker with exceptional communication skills to join our client's team in Penrose, Auckland.

About Our Client:

Our client handle the freight needs of many of the world’s largest e-commerce businesses as well as thousands of local companies. They are global leader in logistics and transportation solutions. They are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people.

What's in it for you:

• Great working environment
• Competitive Salary
• Career Growth

Job Responsibilities:

• Ensure all Inward Cargo Reporting to New Zealand Customs Services (NZCS) are completed and submitted to NZCS in a timely fashion. A pre-clearance model will be followed where pre-alerts are received in advance
• Identify shipments that require Formal Import Declaration (FID’s), complete them and submit to NZCS and Ministry of Primary Industries (MPI)
• Liaise with Operational Staff and International Team Leader to ensure all relevant shipments are scanned to MPI Area and NZCS Cage
• Liaise with Consignees on NZCS requirements and the obtaining of Importer Codes to ensure smooth submission to Customs
• Assist with daily operations on incoming consols processed through SmartClear
• Manage exception reporting on incoming consols of delayed flights or arrivals into Contract Freight Management Transitional Facility
• Provides support, information and guidance to customs on customs duties and tariffs and methods of the clearance of shipments
• Ensure timely and professional handling of all incoming customer enquiries (by telephone, email or fax), consistent with company standards and policies
• Examine shipping documents such as commercial invoices and client codes for high value shipments prior to the shipment being released or exported
• Working closely with the Customs Manager to coordinate the clearance, billing, payment of fees by customers in relation to customs inspection and handling
• MPI lodgments and entry processing and any storage charges held in bond stores prior to release of their shipments
• Daily KPI achievements are monitored and are in-line with the KPI set targets

About You:

• Experience in Microsoft excel to design and develop metrics to drive key business decisions
• Experience with Trade Single Window
• Experience with Cargowise and Oracle is advantageous
• Excellent verbal communication skills
• Experience in international shipments and global systems
• Competent analytical skills
• Competent e-mail, internet and Microsoft office skills & spreadsheets

If this sounds like you then please click on the apply button or email your CV to dipenti@alignzrecruitment.co.nz.

All the successful candidates must go through pre-employment checks such as drug test and police check. You must be NZ citizen/Permanent resident or have legal working rights to apply for this role.

Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates.