Relationship Consultant Auckland And Tauranga Jobs in New Zealand

• Blend your excellent customer service, driving and logistics skills
• No two days are the same
• Want to join a great organisation and make a difference in your community?

About the Family Stores
Our nationwide network of over 130 Family Stores sell a range of quality, donated goods and offer a free pick up of donations along with delivery of sold items.

The Otago Family Store Group provide a small truck/van service to support seamless customer service. No two days are the same and we meet people from all walks of life.

About the role
The Collection and Delivery Coordinator role is critical to our stores success and primarily responsible for ensuring donated goods are collected or delivered in an efficient, safe and timely way, whilst providing an excellent customer/donor experience that leads to repeat visits.

Key responsibilities:

• Providing excellent customer service to customers and donors
• Complete collections and deliveries of goods in accordance with a daily schedule
• Scheduling and planning of efficient routes to optimise processing operations in store
• Loading, unloading, and stacking goods safely, and appropriately
• Complete daily vehicle checks, ensuring the vehicle is maintained to a high standard
• Compliant with policies and standard operating procedures, particularly health and safety
• Contribute to general duties of the Family Stores as required

Person specification:

• Resilient, positive and people-oriented team player with a natural ability to relate to people from diverse backgrounds
• A full, current, clean New Zealand driver's licence, class 1 (motor vehicle) and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essential
• Have a collaborative approach and be a team player, as you work closely with your colleagues to achieve desired outcomes and targets
• Physically fit and capable of regular heavy lifting - this is a daily part of the role
• Self-managing, able to keep to task and re-prioritise as required whilst under pressure
• Spatially aware with a quick thinking, logical and problem-solving mindset
• A clear communicator, both verbally and written
• Capable of using various retail and communications technology
• An ethical approach to working in a respectful, honest and transparent way to build trust across the Family Stores, upholding the values of The Salvation Army
• Be comfortable working within set procedures but able to apply sound judgement when initiative is required
• Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check

Our offer to you:

• An additional week of TSA leave annually
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailors such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7
• Opportunities for growth and development
• A varied and fast paced role
• Enthusiastic team of likeminded people
• The chance to make a difference in your community
• A friendly, fun team to work with
• A set monthly roster with opportunities for extra hours from time to time
• Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'.

Hours of work: This is a permanent role with 37.5 hours per week. Please note, Family Stores operate on public holidays.

The starting hourly rate for this role will fall between $26.00 - $29.54

This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment!

Please review the position description by copying and pasting this link into your browser: https://expressonline.haineslink.co.nz/pdfs/791987_Other.pdf

We look forward to receiving your application!

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

To apply for this job, please go to our job site and enter the job code 11191TM

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.