Start your new Career with the AA!
Are you ready to help guide New Zealanders on their life journeys?
What You'll Be Doing | Mō te Tūranga
As an Insurance Consultant, you will join a friendly and supportive team where you will manage inbound and outbound calls, emails and sales and customer queries across our range of products and services - which include Life, Pet, Travel and extend to AA Membership.
AA is an iconic and trusted NZ brand. For our insurances, we put trust at the forefront of everything we do and is why we have a suite of Reader’s Digest ‘Most Trusted’ awards to support this.
Our Contact Centre is open Monday to Friday 8am to 6pm. Flexibility and your development are key here. We are looking for full time superstars, 40 hours per week.
About You | Mōu
You are a customer service representative with a big heart for helping. You will certainly thrive when you are in a busy and fast paced environment and are comfortable navigating multiple IT systems. However, at the core, is your motivation to help every day New Zealanders to navigate life’s journeys and get them sorted with the right product at the right time.
- Excellent written and verbal communication
- Capability to work within a wider team
- Proven background working across multiple IT systems
- Empathetic, with a positive outlook
- You don’t have to come from an insurance, financial services and or Contact Centre background – we can provide training and support so you can hit the ground running. This will be provided in house / face to face at our Hamilton CBD location.
What We Offer | Ngā āhuatanga kei a mātou
This is a great opportunity to kick start your training and development with a strong focus on professional growth, and a clear path for your career development.
- A day off on your birthday!
- Free Annual AA Membership (with all Member Benefits)
- Insurance discounts including travel, life, car and home.
- Newly renovated light and bright office space in Hamilton
- Focus on health and wellbeing (free fruit, ClearHead Services, Health And Wellbeing Program, free flu vaccinations)
- Hybrid working options available once you are trained up.
If this sounds like you, we would love for you to apply online today!
Applications will be reviewed upon submission. Apply Today!
Working with the AA | Me mahi tahi tatou ki AA
For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.
From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.
Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
Come join us and take your career on its next adventure!
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.
Internal candidates, please use the internal careers website to apply for this role.
