Operations Manager Hospitality Dash Public Healthcare, New Zealand

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Metlifecare

Village and Sales Manager

  • Posted Today
  • On Site
  • Full Time
Location

Christchurch


Job Description

  • Enjoy a dynamic role leading a thriving Metlifecare village and driving sales success
  • Work in a modern, well-established Metlifecare village in Christchurch
  • Competitive remuneration, professional development, and extensive staff benefits
  • New and exciting role at Metlifecare!


We are looking for a proven, well-rounded Village and Sales Manager to motivate the team at one of our Metlifecare villages in Christchurch. Reporting to the Operations Manager with a dotted line to the Regional Sales Manager, you will oversee all aspects of village operations, resident experience, financial performance, and sales success to maintain a vibrant, engaged community.

As a natural leader, you will thrive in this environment, ensuring high levels of resident satisfaction, team performance, and occupancy rates. Your strategic mindset, financial acumen, and sales expertise will make you the driving force behind the village's success.

About You

To succeed in this role, you will bring:

  • Proven operational management experience in a people or service-based business.
  • Strong leadership skills with the ability to build and develop high-performing teams.
  • Sales expertise with a track record of meeting or exceeding targets, ideally in retirement living or residential property sales.
  • Excellent financial acumen, including P&L ownership and strategic pricing.
  • Ability to identify and drive sales opportunities, ensuring a healthy sales pipeline and full occupancy.
  • Exceptional communication and relationship-building skills, engaging effectively with residents, staff, and external stakeholders.


Key Responsibilities

  • Lead all aspects of village operations, ensuring financial and service excellence.
  • Drive sales performance, meeting or exceeding targets for applications, settlements, and revenue.
  • Develop and execute sales and marketing strategies to attract new residents and maintain occupancy.
  • Foster a vibrant and engaged village community, ensuring high levels of resident satisfaction.
  • Build and manage a high-performing team, setting clear expectations and driving continuous improvement.
  • Ensure effective financial and asset management, optimising performance and growth opportunities.


What We Offer

By joining Metlifecare, you will be part of a well-recognised and reputable organisation that values its people. Benefits include:

  • Competitive remuneration package aligned with your skills and experience.
  • Professional development opportunities to support your growth.
  • Extensive staff benefits, including Life and Health insurance cover.
  • 3 paid wellness days off and a paid day off for your birthday each year.
  • A rewarding role where you can make a real difference in residents' lives while driving business success.


About Us

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We take pride in our vibrant retirement communities, empowering people to be the best version of themselves.

How to Apply

Click on the APPLY NOW button below or visit our careers page www.careers.metlifecare.co.nz/home

For further information call Veena DSilva - Talent Acquisition Partner Ph 027 236 5040

Please note: Identification and work eligibility will be required as part of your application.


Hard Skills Required

  • CRM Management
  • Sales Support
  • Event Coordination
  • Online Content Management
  • Purchase Order Processing

Soft Skills Required

  • Communication
  • Time Management
  • Customer Service
  • Adaptability
  • Attention to Detail

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🩺
    Health Insurance
  • 💼
    Life Insurance
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 🏥
    Subsidised Health Insurance
  • 🛂
    Visa Sponsorship
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🏆
    Performance Bonus
  • 💻
    Company Supplied Technology
  • Uniform Provided
  • Flexible Work
  • All these are for permanent staff and include Kiwisaver payments continued for those opted in over the age of 65 years

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