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Lumino the Dentist

Receptionist

  • Posted 2w ago
  • On Site
  • Full Time
Location

Lincoln

Job Description

Company Description
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care.

With over 120 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our team.

Job Description
Lumino Lincoln are currently on the lookout for an experienced Receptionist to join the team!

We are a high-performing team of professionals who take great pride in the services and care we provide our patients.

As one of our receptionists, you will be the friendly face that our patients see when they enter our doors and the voice they hear when they call our practice. A typical day will see you assisting our patients with their enquiries, generating, and confirming appointment bookings for our clinicians, payment processing, banking, and other ad hoc administrative duties.

This is a fast-paced role where no two days are the same. Therefore we require an experienced receptionist, ideally with experience working within the healthcare industry.

Responsibilities

  • Greet patients in person and over the phone in a friendly and professional manner.
  • Respond to Patient emails and queries.
  • Process payments and book appointments
  • Maintain accurate patient records and filing systems.


Qualifications
To be successful in this role, you will bring the following:

  • Previous receptionist experience is a must, ideally within the medical industry.
  • Excellent customer service and communication skills
  • Proficiency in using computer software applications.
  • Experience with file keeping and data entry.
  • Ability to work in a fast-paced environment.


Additional Information
Our friendly and experienced team will help improve your Receptionist skills. Our clinicians have years of experience and we have a team dedicated to providing patients with a gold-standard of care!

Sounds like a job for you? Apply today!

Hard Skills Required

  • Appointment Booking
  • Payment Processing
  • Data Entry
  • File Management
  • Computer Proficiency

Soft Skills Required

  • Customer Service
  • Communication
  • Time Management
  • Multitasking
  • Professionalism

Job Schedule

  • Shift Work

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