The Company A large, well respected NZ entity based in the CBD is on the hunt for a captivating Senior Service Desk Analyst for an initial 3-month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi’s lives!
The Role Working within a team of 6 Service Desk Analysts, you’ll troubleshoot your way through issues in this fast-paced environment. In this role, you'll be the technical wizard that keeps the organization running smoothly. You'll provide top-tier technical support, showcasing your skills at a L2 expertise. Your toolkit will include Windows, the MS Stack, Active Directory, Azure O365, and various common desktop applications.
At the heart of this bustling operation, IT plays a pivotal role in keeping the wheels turning. Your ability to stay cool under pressure and swiftly tackle technical challenges will be the key to your success here. In this collaborative service desk environment, you'll work side by side with a supportive team, sharing knowledge and expertise across the organization.
Skills & Experience
Service Desk Savvy: Your experience in a service desk role gives you a solid foundation.
Tech Expertise: You're well-versed in the MS Stack, Windows, O365, Azure and Active Directory.
ITIL Insight: Whether you're certified or have experience within the ITIL framework, you understand its value.
Ticketing Whiz: Proficiency with ticketing systems like Service Now or similar tools is a plus.
Team Player: You thrive in a collaborative, highly supportive team environment.
Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.
How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on 09-915-6700.
